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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 5,915 reviews
  • Rated 2 out of 5 stars

    Good but not enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good add on but only a month is not enough for the price of the laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless promo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't even remember that I had this. Not worth it, would have rather gotten money off from the actual device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    part of the onedrive/ms365/gamepass subscription!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another subscription service like I need a AH right on my elbow. I needa separate one for my work software (ms365) for my back ups (onedrive) for my games (xbox game pass) for my internet, for my phone, does it ever end? This is the typical auto renew trap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox user

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work I tried the codes so many times as it came with a purchase but was never successful at redeeming it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again Unwanted Bundle. How many more words do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap product with cheaper qualty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I should have spent a bit more on a laptop that actually works without crashing or slowing down. Total waste of money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure why i got this with my laptop. I have an xbox one. I might use it on that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn’t use this item but it was a good addition as a free item if you had someone to use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox and Windiws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with new PC, why? Even after new pc is updated. I don’t understand how this happens with Microsoft.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t use a it as it says it’s already used by someone else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox gift card doesn’t work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work and tells you to go to a different page but then after you go to said page it still doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No need for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this. I have no need for gaming that I will need to pay for in 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a gamer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no use for this products because I rilly don't play video games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is not of my interest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this product, it is not of my interest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boring

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, definitely was not worth buy this laptop just for this. I thought the game pass ultimate would work for my Xbox it didnt

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crap that came with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It soo annoying that this came with my laptop, like noo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bonus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent me a bogus card that doesn't work. No one to help!says invalid code

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really play games on the computer but I do use it for business

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this even though it came with the computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't download this as I was not interested in games

    No, I would not recommend this to a friend