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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 5,916 reviews
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont need anymore subscription services, it was free but wont renew after.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I bought the tv but this product I didn’t received

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t review this item it’s disappointing I paid for tv this was complimentary but they didn’t give this to me I check when I came home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT INCLUDED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    activated on my laptop in the microsoft store once buying. did not apply to my account and no longer shows up. False advertising and is not included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    victim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't authorize this charge @ 65 yrs old I don't play video games I don't approve of them and stealing money fom retired people should be illegal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox sux

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost threw up when I saw this.. people still on Xbox? PlayStation for life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upsed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control don't work. It's so hard try to program the console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth using 1 free month. Just get the pass if you want to get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste buying I lost 700$ dollars ordering a laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really used

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have an xbox, maybe in the future it can be asked between a couple of products what you want to get for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for promotion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s dumb to include these. Especially since Microsoft limits use of this to “new” users.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not useful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have time to use this offer, nor do I want it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "New Subscriber Only" Gargage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage...only works if you are "New Subscriber". This should not matter. So all in all an empty offer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not wanted, not cost effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt ask for this product. Didn’t use it as price for continued use is prohibitive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was not free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this offer. We searched for it and it looks like XBox still wanted us to pay full price even for a new account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Use it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it Did not use it Did not use it Did not use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The information for this game pass continues to show up on our new Dell laptop and can't delete it. No interested in this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gimmick to get you to spend more with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted this, came with the purchase. A gimmick where you get something and have to just keep spending to keep it. I never used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish they offer something elise like a mouse or even office or 1 year instead of 6 month of antiverus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be included with my laptop purchase. I don't think I received the free offer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many Questions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a real fan of Microsoft big business just using your information

    No, I would not recommend this to a friend