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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5588 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,588 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves the game pass gets it every month. Has food games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do i need to enter card info ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get to use it as i’m not a game lover but whenever I’m trying to redeem . It says enter your card information. If it’s free why do i need to add my card information for that . That i couldn’t understand. That’s why i didn’t redeem it yet .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service definitely a must have if you enjoy playing and having access to a big library of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to laptop. I love playing games so this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I was able to enjoy some games in the Omnibook thanks too the free game passs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with friendly and welcoming Best Buy customer service and store associates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    game pass for ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not helpful without xbox a decent thing to include if there is an xbox attached card has not been used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why not for free products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free coupons are always a win. You can’t beat getting a great deal for nothing—totally satisfied with the discount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Niceeeeeeeeee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryyyyyyyyyyyyyyyyyyyyyyyyyytttttttttttttttt good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming with this make it way easier. It’s fun and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Based

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to try games without having to commit to their price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of game, affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass is amazing. It allows you to experience many games without having to fully purchase the game. And if you are a person who wants to have fun playing many games I would recommend buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass ultimate has good access to library of games.What more is there to say

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox gc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gamepass and having fun on alll gamessss in heree

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with computer tons of free games cheap subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Play now , stop waiting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play all your favorite games from the palm of your hand! Literally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome free promotion live product and my husband will love it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product so much it is very useful! It provides great service!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    This is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He has a group of excellent and good games I like it

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Another subscription service…but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to join GamePass. Everything is a subscription in todays world. That’s frustrating to me. However, my family and I have leaned heavily on this subscription. Great titles available. Often times new releases are going straight to GamePass or arriving shortly thereafter. I am only a casual gamer these days but I have not paid for a full game in quite some time. The library on Game Pass is keeping me quite entertained. Recommended!

    I would recommend this to a friend