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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,459 reviews
  • Rated 2 out of 5 stars

    Xbox pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no use for anything Xbox, but it’s an added value

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know if you were supposed to be sent an email on the code ornit came on the reciept. I havent recieved a single email

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't activate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a scam, just another way of forcing or luring you into subscribing for a service you don't need. I didn't activate mine, because it was going to auto charge my card at the end of the free. The fact that you even have to go to microsoft website to cancel is too much work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free Error subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i came back on Xbox series x and purchase the 3 month subscription sadly in 2 years. I put in my code Error message so it's fix where when you buy these subscription you cannot used it so best results get 3 months and 12 months ultimate game pass that way you want waste time on 1 month free error subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick 4k max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad item and not my type of the working program and product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift that came with a TV purchase. My Gamepass code doesn't work. How do i get a new code that does work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    could be great if everyone could use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be great but it only works if you are a new xbox game pass user. Other wise it is useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cant activate without Credit Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month but beware you meed to put card on file so they can bill you if you forget to cancel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe find out if someone has this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont even have any type of xbox so thos did nothing for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have an Xbox, and I don’t care about using my tv as a console, so this wasn’t helpful for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing from nothing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it not really a gamer shouldve given it away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Interested

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what this is as I am not a gamer. But I guess would be good for people interested in this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only for new subscribers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already been a subscriber to game pass ultimate for a few years now. This is misleading, as i thought id basically get a free month by redeeming this. Turns out its only for first time users. Which is a shame that i cant use these codes that best buy give out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase Elsewhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this from somewhere else. Take your business to a better company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive the Xbox gift card. I would like for you to send me one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only valid for new customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with purchase of a new tv. Card only valid for new Xbox subscribers, so I had no use for it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have an xbox but it was a nice offer. I'd rather have PS plus.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the games are very old school and rarely good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Without benefit(Mexico)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot enjoy this benefit since it is only exclusive to the USA

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is not the same as the past it is more for new generation

    No, I would not recommend this to a friend