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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2459 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,459 reviews
  • Rated 1 out of 5 stars

    Didn't ask for this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must have come with either my tv or soundbar purchase. I have no idea why this is on my account!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xbox is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is meh. go playstation or go home. for real though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game PSs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs add your cc to your Microsoft account. I got it as purchased gift

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't remember buying an xbox game pass. Don't know what it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GAME PASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enlist for the free one month membership, do hot have Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great purchase reward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV came with a free month of Game Pass Ultimate subscription. However only people without a subscription can redeem it. It was useless to me since I already had a subscription. Game Pass is great, but the free bundle included with my TV wasn't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it only works for new memberships, not a great "gift" for spending so much money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a Scam, I bought this on a Black Friday for the same price, Best Buy are a bunch of scammers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not even get it to work so wasted my money..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use it. It’s just a way to get you to subscribe and have another forgotten subscription that will eventually charge you monthly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not a user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't use xbox. not a game player. but if you are its' free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless if you have PS5 or other

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could’ve made the free gift something that could be used across gaming systems. I didn’t even get to use the offer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont have a way to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish best buy could give the buyer options to choose their rewards, rather than giving out rewards like that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no use for this item, so it's just going to waste. Besides I have no game controllers to make use of this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code did not work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Samsung TVs and received two codes for Xbox game pass with the purchase. None of the codes work. Store workers from the store I made the purchase from said there was nothing they could do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This issnnnn………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless promo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless if you already have game pass it has to be a new account to redeem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No game pass in my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cell phone and they didn't deliver this item to me. If it is a promotion, the employee who helped me was not aware of the Game Pass included in the purchase of the cell phone. Let me know if I can pick it up in store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a Xbox fan Best Buy should give the customer options. PS5 is way much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use free gift that came with Samsung TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift from a tv purchase. I could not claim this because I was already an Xbox subscriber at the time. Make sure you’re not a current subscriber if you want to claim this offer.

    No, I would not recommend this to a friend