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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7298 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,298 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is an amazing option. The amount of games, especially the quality of the games, are fantastic. I have Xbox and PlayStation and think that game pass is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with my laptop so i have nothing to say, i just want the 400 gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup & startup. easily able to log in & get setup on new PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, just like it described.i have to have 50 characters to post this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to this pc really lets you get a feel for all the games

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its gives me acess to many games i enjoy having and playing for free

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Infinite Games!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my xbox game pass. Any time im looking for a new game to play I always have a plethora to choose from! I have yet to find a game that does not interest me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome. I am enjoying it very much. Thanks to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It runs games great and can be used for office without any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal for completely free. The thing I like is the Xbox game pass is included in most Laptops Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little bonus that came when i got a prebuilt. Adds a good amount of games for me to play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One month!? What a Steal..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlock your exhilarating gaming experience today with a one-month game pass to Xbox live! Join you friends and have fun with the family without having to sign up for a long-term contract!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp omen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, the design, the touch, the performance and its very reliable, I’m used this laptop for work and heavy processing application and I didn’t have any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alex’s review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all games well. It is Quiet. Visually appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game pass allows you to play many games with out having to buy them

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two laptops at the same time because of the promotion then found out its tied to the specific account, not the purchase. Customer service told me to try and return one laptop to the store, not mention I was returning it because of getting one pass, then opening a new bestbuy account and buying the laptop again. Or..... Maybe just give me a free month for the promo? lol As far as the gamepass though? Good deal IMO as you can play tons of games and have them crash and fail to startup. I had to disconnect my internet connection to get anything to run a few times as it has to authenticate. So if you can troubleshoot, go for it, enjoying lots and lots of games, lots of game I would never even bother to pirate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Allowed to play and enjoy the experience of gaming .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free games on a new laptop helps with testing out the laptops performance. With how crazy game prices are this is a nice addition to just checkout games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever to buy for my daughter, she absolutely loves it and got the exact games she wanted out of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it while you can at this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price has gone up. Gamepass UItimate is unmatched, access to tons of awesome games even when brand new. Worth it rather than buying new $60-100 games all of the time

    I would recommend this to a friend