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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7317 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 7,317 reviews
  • Rated 5 out of 5 stars

    Great buy for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of games you have access to! Perfect to gift someone when you don't know exactly what game to get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Game Pass, that's all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big game pass fan, even if there isn't a new AAA title every month. If you use Bing rewards, along with Microsoft rewards, you can often get / earn a free month of service. I hope they keep it around for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to play games before buying them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT but still limited titles, And please microsoft for god sake fix the xbox network, It gets annoying when it keeps failing randomly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for free maybe I’ll use it idk steam is free so just use that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great selection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price even after the free trial. All the best Xbox games you’d ever want for a cheap price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work for me since i already have game pass but game pass pays for its self after downloading just 2 or 3 games

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and a nice catalogue of games both new and old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Game Pass. I have Xbox consoles and gaming PCs, so can play on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for Xbox or desktop gaming. It was and unexpected but great add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it came with purchase. Made it so much easier and better to play right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice if you don't care about your gaming library.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's Game Pass. If they're offering something your interested in it's a much better option than paying full price for the game, but after the recent price increase depending on how much you're going to play on it you may be better off buying the game itself on a sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I got this with my pc and I get to play Xbox games on my pc with my friends so I never have to switch to my Xbox anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED THIS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that plays xbox this is amazing. I use this all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth picking up one of the laptops to get free months of gamepass ultimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass Ultimate Experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this comes with my purchase that I can try any game within the month!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Game Pass Unused Due to Non-Gaming Purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the Game Pass because I bought my computer for a special project, not for gaming. It has a high-performance graphic card and speed, but I haven't installed or tried the Game Pass, so I can't comment on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Area Workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good service but the workers are trying to help a little too fast and they make mistakes and get the incorrect products. I love good quick customer service but this wasnt exactly it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little bonus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even know I got this but that's ok, a good little bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game options are great, price is a little high

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games offered through Game Pass are great, however, I wish it was a little cheaper. Realistically, unless you have crazy storage, you're only downloading and playing a few games at a time, so $15 a month is a little bit much. I could see $8-10, but it's still not terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Game pass allows you to play games without paying full price for them! Awesome

    I would recommend this to a friend