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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,326 reviews
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. So it's neither good or bad. Another word.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift given by best buy so i would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I need to explain myself? $30 for mediocre games. Your best bet, I hate to say this, but get PS Plus. I used to advocate for Game Pass, but now it's not worth the money or the time to look at it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just writing this for a chance to win a free gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just writing this for a chance to win a free gift card

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You'll own nothing and be happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal now but probably not in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Most people only play a few games, just take the money you spent on game passes and buy the few games you will actually play on game pass

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GAME PASS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like how u cant buy a year game pass anymore! Now we have to pay monthly. Which is expensive. We love the pass for our kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free trial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to add your credit cards for the free trial..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t Share It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t have Xbox, so this really wasn’t much use to us and you can’t share it with another account not under your name…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Membership Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came bundled with a new PC. I enjoy Game Pass but this code is only good for a new membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription services should be illegal and I am no appreciative at all that this was included

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Run away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced and not worth getting definitely not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX APP does NOT work on windows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a zero if i could. Xbox app is comptely broken on windows with zero fix so it was totally wasted with zero response from microsoft support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is far too expensive. The best bet is to try and complete the challenges Microsoft have to unlock free months of the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft blows these days so Bad Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just don't like goofy Bill Gates so all products from Microsoft get a 1 star for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games are meh to cool at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look it gives you access to a lot of games. But the quality these aren’t the best games available a lot of games you most likely won’t play. Xbox in general needs better exclusives even though exclusives are ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t want it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it , didn’t need it, to much money for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant belive the uped the price for this, so after your 1 month your paying for something too expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what the gaming pcs/laptops cost, I think you should get a year of gamepass included. With this at least you get to test a couple games out and see if it’s worth the subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over a month ... No refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for a refund for over a month (10th of September) on a laptop (aero x16) order that never left the store, cancelled same day by best buy not me.

    No, I would not recommend this to a friend