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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 7,326 reviews
  • Rated 1 out of 5 stars

    It's a SCAM

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Plan auto-renews until cancelled." THAT IS NOT FREE! Any such offer is an attempt by the seller to suck us into an unwanted subscription, hoping we will not remember to cancel in time, and to steal money from us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got it for free I guess…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with our computer. We don’t use it. Doesn’t make much sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get a game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of pass. To many time had a hard time to unsubscribe with fees I didn’t know about

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a purchase and was unable to redeem it since I was previously a member.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken redemption system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Codes don't work. Says expired, invalid or simply doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price hike isn’t worth it you’re better off getting something else or just buying whatever you’d like to play outright

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need to buy 2 times for this work correctly.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not because i not been on xbox ever so dont.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No XBOX so we couldn’t take advantage of this offer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No free game pass, said it came with it, but sadly NO. Not free anyway

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Great Way to Try a Ton of Games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Xbox Game Pass Premium for a month and it really delivered. Setup was simple and I was playing titles right away. There’s a huge library, from big new releases to classics I never got around to, so I never ran out of stuff to try. The added perks, like cloud play and member discounts, are nice extras that make it feel more than just a trial. I played on both console and PC without any issues, and switching between devices was smooth. It’s worth it if you like variety and want to sample a lot of games without buying them individually. Six months in I still hadn’t touched half of what’s available. If you’re on the fence, one month is a great way to see how it fits your play style.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Conditional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Olonly works if you don’t have an account already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to reedem I can’t do it because I’m overseas but my device I set it in usa

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Months to receive pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my pc 1/29/2024. It is 3/21/2024, i needed 2 months ago. Only reason I have waited so long is because best buy is close by and i like having a physical place to take the pc if i needed help with anything. (Have never owned a pc before) all customers services say i have to wait.. zero stars for value... I have no pc. Zero for quality.. what is there to judge Zero for ease of use... cant be used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 30 days. Use to get 3 months. Comes with purchase, son enjoys the games but wont be happy when cancelled

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend to anyone in need of a game pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be 3 months not 1 false advertising.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Gamepass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, really only purchasing for one game!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dying brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrible investment into a gaming company that doesn't treat pc or console gamers like people.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Code doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass code doesn’t work, the receipt that has the code on it doesn’t work to redeem anywhere.

    No, I would not recommend this to a friend