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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7327 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 7,327 reviews
  • Rated 2 out of 5 stars

    Code doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass code doesn’t work, the receipt that has the code on it doesn’t work to redeem anywhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright, but ont for me.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Used it for the free one month. Only played one game on it. The rest of the games did not interest me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much for a sub not a lot of games worth playing for the asking price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not my bag of worms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not into X Box so this Game Pass means nothing to me. Probably very good for anyone into Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pay first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay first in order to claim the reward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    misleading advertising

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lie, they tell you they're giving you a free month of Xbox, but they never send you the email. Liars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rebates

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was promised rebates in two weeks haven't seen anything yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expired code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent an expired code that won't let me redeem it on my Xbox live account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    redeem code not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and included with the purchase, there was a free Microsoft - Xbox Game Pass Ultimate 1 Month Membership. I didn't receive the email with the instructions to redeem this item. I asked tonight at a Best Buy store and no one couldn't help me with this matter. The purchase was on Jun 28, 2024

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many game options with it Or variety for players.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got any token or product info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well if i knew how to acces the product i may be able to give you a review. But never got the product info

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use steam. Not on a console. Keep your microsoft garbage. Not putting in credit card info & have to cancel later on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not big on xbox but its great for games trying and see if like it before spending 70 plus

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok But not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good games available on PC expected to see lot of open world games but not so good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless for myself, just bait to get another monthly bill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money...............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XBOX still exists...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sigh...just get on steam and pass on this please. It is totally worthless.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Meh it’s ok

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I think game pass is worthless and is a pivotal reason why gaming is so bad now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For new subscribers only. Can't redeem otherwise and so is useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use XBox Gamepass very much, I usually just use Steam still for games on PC.

    No, I would not recommend this to a friend