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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 7,290 reviews
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    It's game pass who doesn't have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games, great value and has a cloud option for those that are traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop isn’t what i thought. It isn’t giving me what i expected. It’s consistently meeting and exceeding my goals and expectations. With it showing whatever i need when i need it, it gets the job done. My only issue is that it pulls most of the Wi-Fi signal causing frequent connection issues during high performance games. Otherwise i love this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games Pass is excellent. The choice in games is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Mo.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a free month, why not? It's nice to be able to use this on computer as well as Xbox as I don't own an Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have when you want to play a lot of games with the boys and even to try out new games

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Useful subscription for PC and Xbox use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a person playing on PC and Xbox. Save some money with a single subscription and some games will carry across.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Great value! Definitely would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pickup service and was smooth trading in my previous console. Would highly recommend trading in through Best Buy every time

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect considering I had just bought a new computer, so I was able to experience all sorts of games on it. Plenty of games to play so it was lots of fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox game pass gift card

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets me play games on xbox. I use it to play multi-player games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. I would like to see the price drop on this as it seems Microsoft is already cleaning up on making money for their gaming and other endeavors.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to get a bunch of games for free. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox on pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a subscriber for a long time. Lot of games drop for free or cheaper then steam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox and the fact you get a month free is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did but this but it came complimentary for the month. Not bad tho .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Must have for Xbox Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been off and on gamepass for years. I've always been satisfied with gamepass (i'm off and on because i swap consoles/take breaks) but the new gamepass is even more sick. The day one releases, the constant addition/removal of games, and just the pace at which you can have a chance to play different titles alone is worth $16.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass the best good games to have downloaded. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Convenient add on!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get into gaming. Easy to fall into a subscription trap too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great as usual

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great as usual. will defiantly keep using in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultimate instead of premium

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to try, but Xbox should offer the ultimate subscription for 30 days since someone could have the full experience and what game pass has to offer. Its better marketing since im sure they would want everyone on ultimate anyway.

    I would recommend this to a friend