Customer Ratings & Reviews

Great service. I would recommend this service. It’s graat

I can not give a review on this as I don't remember buying it

Does not say new customers only until you go to redeem it. Super wack. It's cool if your new.

I don't play games, so this is useless to me. No idea about how good or not good it might be. Not activated.

Its okay. Neat to have if theres a game you want to play on it. Otherwise its a waste of money.

Unnecessary free "gift" since I don't have an XBox or play a gaming system. Wish I could've gotten another free "gift" offer to redeem.

The 1 month pass came with my new cell phone, but I don't play Xbox games, so I never used it.

Not a gamer no need for this. I gave it to my son and he will use it

Don't always redeem these promos. My grandson tried it. No big deal

I had no use for this perk. I would prefer something more useful.

I’m not a gamer so I didn’t activate this, but it was available to use if I wanted to.

I dont have an xbox. I probably wont use this but it will make a good gift.

It’s a game pass. One month really isn’t a good trial period but it’s something

This phone has always had bluetooth problems. During calls, there is static through my hearing aids and when connected to my roku devices, it often loses connection. I also has screen issues from time to time where it does not type what I have typed and some keyboard keys are unusable. I have to reboot to regain the keyboard function. I have already had it back to Samsung once and they replaced the motherboard but there are still many of the same issues. They also deny any bluetooth issues but I have two sets of hearing aids and have the same problems with both sets. My phone calls were clear as a bell on my old phone and still are. I would have returned this phone within the 1st 2 weeks, but Best Buy charges an exuberant restocking fee if you return it. I am highly disappointed with Samsung and will never buy another phone at Best Buy.

Hopefully my boy can use this somewhere and not go to waste

The verbiage is not clear in the fact that you can only use this is you don't have game pass already. It's completely useless for the majority of people who are persuaded to buy the phone and get a free month of game pass included in a $1400 purchase... This is not the case. And this is clearly a misleading "favor" for the customer. When you buy a brand new a 25 ultra 512 gig and get Shafted on a $20 value, that really shows the customer how much they are appreciated. I used to get a fast charge block, earbuds and a cable longer than 2 feet.

Not sure how to evaluate because have not used this.

I gave 2 stars because you get these for free which is awesome, however there isna catch, you have to give payment information in order to claim this and then remember when to cancel it on time because you cant remove payment info until the end of the trial. I don't like this as a parent of multiple kids because its easy to forget when to cancel for 4 kids.

We don't even use this so our rating for this is poor.

I didn't ask for this, nor am I interested in this. Not interested in bloatware on my phone. There's enough garbage on my phone without adding to it, plus I know there will be constant pestering for money after the trial period. No Thank you!