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Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its overall performance and extensive game selection, with users expressing extreme satisfaction and enjoyment. The ease of use, cloud gaming capabilities, and entertainment value also contribute positively to the user experience. Some customers noted the subscription length only lasts one month.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,072 reviews
  • Rated 1 out of 5 stars

    Dig for the Fine Print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some "perk " I cannot use the free month as I subscribe, month to month. Doesn't state that plainly AT ALL. Bend over customer, here's the Best Buy express. This was a great place to shop at one time. Not now, but at one time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have a use for this, but it came with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly payments for games?!?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good ol days will never come back, so let's embrace monthly payments for games I guess...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month. At give people 3 months to try it out not switching from PlayStation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over priced service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to be a great service, then they price went from 15 dollars to 45ish or something else ridiculous. Microsoft is out of their dang minds. just buy your games on steam.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dont get gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is not worth it buy your games instead we should not support this buisness practice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of a gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet … not much of a gamer. May goft it to some one else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox game pass ultimate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud gaming is good but need more games in the game pass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a code i cannot even use at all. Only for first time subscribers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough new games added to justify keeping after trial

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games so i have i use for it. So i didn't even look at it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freebie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to really say here. It was goven free and we dont use it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liquid magma

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can have moste of it, price is the one telling you everything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price increases are really not worth what you actually get.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because i like gamepass ultimate but i hate their price change. So im buying it now before i paid more money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value if You Use On XBox and PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey if unable to maximize value of free content

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. If enjoy games this is for you. Good chioces

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not a lot of great stuff but a lot of ok stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need Choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my age I don’t play games the way the younger generation does. It’s a waste of time. It would be better if they offered more than one choice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE MOST AWFUL EXPERIENCE I HAVE EVER HAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most awful experience I have ever had! The most awful experience I have ever had! The most awful experience I have ever had! To return the product, I spent two hours chatting with their staff & two hours taking a taxi back and forth to return it in-store + a $40 taxi fee. But I could have done it within 30 seconds if they allowed me to cancel my order online. I just don't understand why I wasn't allowed to cancel it after a few minutes I made the order but can return it afterward when I receive it. Is it just for bringing me a lot of trouble? The most awful experience I have ever had! The most awful experience I have ever had! The most awful experience I have ever had!

    No, I would not recommend this to a friend