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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2073 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its overall performance and extensive game selection, with users expressing extreme satisfaction and enjoyment. The ease of use, cloud gaming capabilities, and entertainment value also contribute positively to the user experience. Some customers noted the subscription length only lasts one month.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,073 reviews
  • Rated 1 out of 5 stars

    You don't Game, don't accept the offer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's a neat "gift" but you have to have it cancelled manually if you don't use it. I have had no luck in getting the ongoing charge stopped 6 months later. No intentions of using it, just agreed to it for a reduction.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use it. It says it's not compatible with the phone that I bought. So now it's kind of like a waste because it won't let me add it to any other phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No puede instalarla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    La verdad no pude instalarla se me dificulto demaciado

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never send it this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never send it. I put my emal and nothing. No in spam box , nonin mail box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great it’s not working !, I couldn’t activate and I haven’t got any emails

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a play station I made the mistake don’t follow me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was never emailed the activation code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy never gave me the code to activate this on my PC or Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate 1 Month Member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT KNOW IF I COULD RECOMMEND OR NOT UNFORTUNATELY. ONCE WE GOT THE PHONE, I WAS ON BED REST RECOVERING FROM SURGERY SO I DIDN'T HAVE A CHANCE TO TRY THIS OUT DOG GONE IT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not received this product and any email with code confirmation to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it - simply have found it to be used nearly as much as the cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why this is offered as a "FREE" product. I have never used one. Its not really a product but a free trial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why not 12 months

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't I purchase 12 months anymore. Why. Why. Why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing games on the phone wasnt very fun and lagged a bit. I didnt feel like there were many games i wanted to play on it and found it to be expensive. Got a free trial and opted not to renew the subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What’s the point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they give a game pass for a month when you buy a tablet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to add a card on top of what u already payed for the gift card it self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get it got blacked out, some reason couldn't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys never gave to me. You saidit was free i never got plus i dont have x box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get this sero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get any of this stuff so I don’t know what it feels like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would've preferred steam credits.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Xbox game pass so this is pretty useless for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, we have a PS5 so even though it was free it was/is totally useless

    I would recommend this to a friend