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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3141 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,141 reviews
  • Rated 4 out of 5 stars

    Great, but needs a little work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass has a great value I just wish they had more AAA titles and less arcade games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having not had an xbox previously this was a great introduction to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay it got the job done while i was at work in another state

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man family enjoys this service, just wish they had a family pass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could buy games. I was disappointed! it’s alright

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor customer service. Game pass is good but my account was locked and there is no number to contact you cant get support if you cant enter your account

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Free is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass isnt really worth it. This free gift is the inly r3ason i used it. You get 200 games but most of them arent with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Free with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with rog ally purchase, nothing really else to say

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome add on for the streaming device i purchased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already onw a xbox and this saved me a lil money for a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess free is good. I already had game pass. review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it’s all good to be honest good games and deals

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really use it. I find it really stupid so I just never used it as the gamepass is stupid in my eyes and kinda useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    free gamepass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't use if you've had a gamepass subscription before. i suppose you can create a new account but hey it's still a bonus. Xbox gamepass in general is fantastic though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of games but not all are free but isn’t bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It can be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a complete gaming catalog and there are a lot of burocracy to play some games which partnership with EA, Ubisoft etc…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright gamepass is a little expensive now though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment for the free advertisement gift car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cool about this because when I want to use it they wanted me to sign up with my debit card to renew it even though I'm supposed to get this free for one month so I never used it disappointed that for me to access it I had to sign my credit card in so no thank you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game pass, buy it and play games.... online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the free month when I downloaded it

    I would recommend this to a friend