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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3141 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Xbox Game Pass Ultimate's game selection, overall performance, portability, cloud gaming, and compatibility. Many users find the game selection to be good and appreciate how seamlessly it works across devices. However, some customers express a desire for improved battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,141 reviews
  • Rated 3 out of 5 stars

    It was as okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was okay well it lasted I feel like it was something good to through in with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Activation process

    Rated 1 out of 5 stars

    Awful pratices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t redeem it without giving Microsoft your credit card information. Kind of defeats the purpose of going and buying prepaid cards doesn’t it? Guess I won’t be a gamepass member because I’m not giving ms my credit card info.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright but I’m a ps5 user. If you like x box you’ll like it .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is. theres nothing more to expect to be honest with you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not used the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the product I have a PlayStation membership

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not with out that debit card!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not to bad but Be ready to add your credit card! lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really isn't anything special. Just a way to rope you into a subscription.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came free, nothing wrong with that.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to nephew. He seems like he was already using it so just saves money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know i got a free mouth of gamepass but i never used it cuz i am not a fan of it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a lot of games to play non of the most popular ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just kept taking money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept charging me after my membership was up with the card I had on file through Xbox app on my PC. I didn't even want it but best buy gave it to me through my Asus rog Ally purchase. I didn't even notice for 7 months I was being charged monthly for this. Lost a lot of money for something I never used.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox 1 month or 3 months with this purchase?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This states it's only 1 month but everywhere it states 3 months of Xbox, which is it?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t used it yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but it’s probably pretty good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Came with my ally purchase. Im a steam user.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New users only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a gimmick, only usable if you've never had an xbox account before.... so not much use for most gamers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    They upped the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great until they started charging more and more. overall it is a good product before the price increase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gamepass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but Microsoft keeps raising the prices and you cannot really do too much on the xbox without it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The package was last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to use it because never receive the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased content doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How does the Code that you give me not even work is this a joke ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of a monthly code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device doesn't run windows this is a waste of a code

    No, I would not recommend this to a friend