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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 6,039 reviews
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quite nice to get a free month of the game pass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this long with the laptop purchased good for the kids

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a good one truly I love with it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking advantage of the one month free subscription

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software to use in the system with more upgrades

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1 month is too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For non gamers, 1 month is not enough yo learn all possibilities of new generation gaming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For the hubby

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. He gets to use this for his Xbox

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gift giving and you don’t know what to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love game pass. I do wish it could be cheaper in pricing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gamepass, cant beat it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this as an addition bonus when purchasing my laptop. I already had gamepass prior to this, so it has been unneeded at the current moment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox game “Pass!”

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money for 2 1/2 years literally 2 1/2 years $200 a month. I would’ve saved for 3 except I got a bonus at work for working overtime for six straight months so I took my four grand and I built my own custom PC with the best processor. I could find the best GPU I could afford and hooked it all up it’s a beautiful thing. I paid for ethernet 2.5 GB high-speed Internet with a category eight ethernet cable making my download and upload speeds astronomical giving me a zero ping when I play Fortnite all of it looking beautiful with perfect digital clarity playing at 300 frames per second and then one day I tried this trial of Game Pass and guess what ? it looked horrible substandard quality horrible wait times and based on those three things alone, the price way too much and just by chance two days after I used it because it’s a Microsoft product I assume in it maybe it knew that it was playing on a copy of windows Windows update came along and wiped out the entire computer so a big FU to Microsoft Xbox and anything involved with those two things. Steer way clear of the game pass and Microsoft however, now that I think about Xbox has always been pretty awesome especially when Halo was around, but that was on console this whole Internet gaming BS is exactly that BS. Save your money for two years put it in an interest-bearing account then buy yourself a consult at the local pawnshop and two handful of video games. That’ll always look good. That’ll always play well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted, easy to use and redeamv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it last month and it was good and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not usefull to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a game player, I bought the laptop for streaming. I create products to sell on line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth paying for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game pass is losing too many titles. Not many games left that I am even interested in. Or if you do find one you need to pay for it and sometimes you might get a very small discount not worth the monthly fee anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Freebee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use but if I did would be a great perk!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is a must have for any teenager who loves gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jsskals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best of all i strongly recommend this item to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freebie. Thanks best buy. I’m a professional who bought a laptop for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game pass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month unlimited free games for Xbox. That’s a nice perk.

    I would recommend this to a friend