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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 6,039 reviews
  • Rated 3 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for xbox players and lets us have acces to free games for a limited time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, I'm just saying my it to br free.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just here for the change at the mula. Normal experience nothing special about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but not for foreighners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool to receive this game pass as gift, however it was received in USA and did no work in Brazil. OK no problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own an Xbox and have no intention of utilizing this game pass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sulf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always say $400 gift card but no one receive it chance one in 1 million. I’ve been shopping with Best Buy almost 15 years. I never got anything just promises.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know what this is, but they want me to review it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money wish i gotten the annual pass instead of the monthly. Would have save on some money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really see the point in charging ppl for a membership but it’s whatever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as an introductory offer with our annual membership, which I thought was nice. However, we do not have an Xbox and are not gamers. So, it was of no value to our household.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not applicable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this as I am not a gamer. too old, but I'm sure if I was it would have been used. There should be a NA on rating scale. so, I'm going to rate this middle to shoe I don't know. might want to pitch review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free because I bought a laptop, so this came with it. I tried to redeem it but the only problem that I have with this is that you need to have a working card to add after the free month ends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Have Not Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing I can say about this, because it is something I have never used. My ratings are reflective of my none experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a bit expensive. I'm not renewing because I don't play online. I prefer buying the titles I like and own them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt end up using

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this may get me into gaming as someone who has never really been interested, but i honestly havent used it like i thought i would at all. Probably great for those who already love gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but i like Playstation more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but moving over to Playstation plus for more game variety and better co op.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really of any use without games . Watch out for it charging you after

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth if

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven’t used it and I don’t plan to at all. I would rather not waste money on this and just buy the game you want so you don’t have to pay monthly for your favorite games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games arent the best on game pass; no old cods or games that arent boring asf with a bunch of nonsense flying all over the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this with my new laptop but I dont have an Xbox so I didn't use it. I am leaving a review because I was asked to, but I can't give helpful information.

    I would recommend this to a friend