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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,039 reviews
  • Rated 3 out of 5 stars

    N

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again never had a chance to use. It was for a college student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular thing not impressed, I would rather stay in play station things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great pass

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could keep doing it but it’s just a little pricey for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to use and received assistance in setting up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preety decent.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The offer is good but I am not much of a gamer so I haven't used it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great service but it is getting way to expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great opportunity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great addition if I owned an Xbox system. I hoped it would allow you to access games without a remote or system and definitely unsuccessfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works for new subscribers, doesnt work for existing customers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered in a timely manner an product is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never used it. but I'm sure it would work well....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see myself playing any xbox game. If you're somebody who loves games, this will be right for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome but with the price increase its way too expensive for what you're paying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure about this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not use it because im not into games much so i cannot rate it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had yearly options available for purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something I would use but can't with my laptop purchase for a trial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a free add on to my computer that i use for work. It is a time and mind suck. Wish that this type of product was not included with computers but Microsoft knows how additictive this stuff is so build into all of their products banners posts flags all to lure you in, Makes me dislike them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant use this xbox game pass but im sure a younger person in my family can so it still was a useful addition to my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Want It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an add on to something else I purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have an Xbox. I received this item as a gift for a laptop purchase and I’m only writing this review because it was requested of me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    UNUSED. NOT A GAMER,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sorry, i am not a gamer. no time. I have not accessed it or used it. I hope it doesn't automatically continue WITH CHARGES.

    No, I would not recommend this to a friend