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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 6,039 reviews
  • Rated 3 out of 5 stars

    Free add

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free add to n with new computer. Won’t use. Not a if gamer and I do t like free trials that are impossible to cancel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    More useless bloat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it offers access to a wide library of games, it feels like bloatware since I don't need most of them. It's not a freebie; it feels more like a tactic to get you hooked and into a subscription renewal. The constant pressure to stay subscribed is a turn-off. Overall, it doesn't match my gaming needs...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Intended for Novice Gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and frequently lags. This is still an underdeveloped platform intended for novice gamers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox free pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t set up since this laptop is for my Dad. So how can I get 3 months free Xbox? We are in different state?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but if you want to Continue without offer , it’s expensive,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst credit card ever in my lifep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any such prooduct and gave worst offers so far 23$ interest charged no offers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice add on but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this three starts because I am not a gamer . I did not see a purpose for it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine, but needs more games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game selection isn't that impressive for me personally. However, I can see the merit for some.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a X box user. Didn’t need. Wish there wash an option for PS users

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To short not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install it and use it because I do not like you can play with it just for a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a three star only because I didn’t use this product so I can’t give it a fare review. I’m not a gamer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a game, so what else it there to say? If you like games, then this is a game.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    gamepass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have, but never knew I had it until it too late.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a purchase. I don't game therefore I have no opinion. I will not be using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed as of yet and don't really plan to as I do not usually use my computer for this type of item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 2 out of 5 stars

    Very short grace period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days is not enough to have the actual time to explore the benefits of xbox.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you have an Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox software on PC is garbage. Can never run games when i want to because something didn't update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues with this $1,000 Lenovo laptop. Keyboard and mouse stopped working just shy of warranty expiration. Shipped for repair and had to come back now my third time apparently due to hardware issues. Will never buy another Lenovo Laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as a Bonus on a laptop purchase, but was not needed or wanted. Have not used it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    laptop purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop has been perfect except for now it has been 30 days and it wont charge the port is bad all the sudden so not happy i will be calling to see what can be done

    I would recommend this to a friend