4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6040 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 6,040 reviews
  • Rated 1 out of 5 stars

    I hate free trials

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not try this trial, I do not want to have to go in and change the subscription after the trial date. I hate free trials.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good laptop kind for individual business

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop kind for individual business Good laptop kind for individual business Good laptop kind for individual business

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Game Pass Ultimate for 1 month!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for one month. Got to play games on the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    whatever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this at all so I don't know how to rate this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really need it since I don’t usually game on pc but it’s nice to have I guess.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tried it yet but thanks for sending. I try not to add all this stuff that will hassle me to pay for subscription later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should be longer then a month

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even get to use it when I got the laptop wish I had known it came with the laptop

    I would recommend this to a friend
  • Cons mentioned:
    Activation process

    Rated 1 out of 5 stars

    Auto activates on account linked to email

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto activated on a Xbox account that I don't use, just because it was linked to my email, didn't even give me the option to enter it myself on my account. Ended up worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Not for me but I can see the value in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamepass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is outdated and microsoft is losing control of the gaming community. Better get a Steam or PS5.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    I haven't been able to use this product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use this product because it has only a 1-month lifespan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bundled Items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't redeem the game pass but the item it was bundled with is excellent. It would be nice if Best Buy could fix this?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless for no gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless add for non-gamers. Why even add in unless asked for it. Another should have been presented.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont play xbox so i really dont know if its good or not

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this at all. It came with a purchase of a laptop. I suppose it would be highly rated by someone that enjoys playing Xbox since it seems expensive to buy membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The subscription quite expensive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the monthly subscription is a little expensive. With the limited quality, Xbox could work harder for a better customer experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't need it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with it. Won't use it. Wish it wasn't included. Should make a separate package for games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless item given for free

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything and they give you one of this, it does not matter that you are not a gamer or the fact that you do not own a XBOX.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have a need for this product so i do not have a review

    I would recommend this to a friend