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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 6,040 reviews
  • Rated 1 out of 5 stars

    Free month xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month paid xbox membership. You get a free month of Xbox membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this at all. It just came with my laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Games I Won't Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only computer games I play are chess and Scrabble. Everything else dulls the brain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced and this was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good when it's free because they just raised the prices again, scam xbox Will never support another Xbox product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey it is a free package that comes with the laptop I did not want it and even tried to give it to kid checking me out. Figured they could use but he didn’t take it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless and Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game pass is horrible. It gives you one month to play their huge catalog then takes the games away and charges you an absurd amount monthly to continue. Not worth purchasing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No interest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no interest in X Box. I'm an old woman, not a gamer. Show me something I care about.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer so it will stay exactly where it came from. Useless gift.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed with game pass. Didn’t have many of the games I was interested in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation process

    Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars I would. My son tried to activate it and it never did!!! No one to complain to!!! He's out of his money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a game pass for a present.That is only relevant towards his gift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    waste of everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month really no need to have. 1 year....still No.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Updates

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan kept on blowing and overall it wasn’t so good. I feel like it’s a good laptop but the updates are beyond the capacity of the laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 1 out of 5 stars

    Yeahjjjj

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really any use to me. Maybe if it were like 6 month or a year. But the trial was too short

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    gamepass i didnt buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont remember buying this amd i dont like xbox game pass anyways its overpriced

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get it for free with a laptop, but there's no point because your PC already comes with 3 months of game pass ultimate, and you can't redeem this once you've redeemed that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use very much. Prefer other platforms for gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't let me redeem the code, i got an email with instructions and when i put the code it says invalid code, nobody was able to help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need. Completely useless to me. Not sure why they offer this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not needed. L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not something I use, would rather have been given an option for lesser price.

    No, I would not recommend this to a friend