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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 6,040 reviews
  • Rated 1 out of 5 stars

    Pass on this one, don't support MS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A failure of a service from a failure of a company. https://bdsmovement.net/microsoft

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not received. I tried many ways to get this free item from Best Buy after my purchases of 2 tvs and 1 laptop. Chat, in store, by phone...no way. Very poor from a large company as best buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, dont know what it is it came with a surface i bought, I am not a gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also was missing and not included with my purchase I don't see it anywhere just frustrated with the whole purchase and then return it but my kids like the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t ask for it, didn’t want it. Just comes automatically! I don’t like when they assume you’re going to want something! I’m just not a gamer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use this as I have not need for it; I don't use Xbox

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never let me reedem it after i purchased my laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    What is this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea what this is. I'm glad I didn't pay for it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and Small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was straight up slow and had problems opening basic tasks like microsoft edge. Also pretty small.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Random not necessary review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a random review. Please ignore …..…..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No use for me - Nephews Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. My nephews have made great use of it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Monthly subscriptions can get expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like having to pay monthly subscriptions so yeah, I don't actively pay for this stuff.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trial period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month is too low to download and test any apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not buy so have no idea why asked to review it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rent a game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, I rent my games, when I don't have time to play, I cancel the subscription

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    never again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to me that this program is a rip off! not alot of good choices for games!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not play games so we do not use the Game pass but I am sure that others would really like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Choose a healthier alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy it. Time is better spent outside engaging in sports or some physical activity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missed out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop back in November and there was a promotion that I didn’t even know about or ever received it. I did see it on the receipt it was added but no digital code attached to it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use the game pass nor play video games. when i did play it was the nintendo or playstation.

    No, I would not recommend this to a friend