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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,020 reviews
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    have to hunt around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games. Sort/ filter doesn't work right. So you end up downloading and installing a game only to find out it's not multiplayer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo is a loaded large laptop that delivers. Taking time to learn all the deltas from my old Windows 10 environment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary for a good gaming experience since it has replaced gold membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was cool. I ended up activating it and not using it. So I gave it to my friend's son and he ended up getting a few extra months once he connected it to his Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to laptop. I love playing games so this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for entertainment from Microsoft. My nephew enjoys it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for playing multiple games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we use in place of purchasing games for the majority of the box games we play. When you have access to Gamepass Ultimate you also get discounts on games if you do want to purchase them through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox Game Pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox game pass! It lets me enjoy a ton of free games and other things that you would enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play online and a free month is always appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes forget to renew my subscription so this helps out lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    55 & Still Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass give me the ability to learn and play games with family or competitors, thanks to Best Buy for this offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Games XBOX game pass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great they include the xbox pass when purchasing a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for price it has to offer and complimentary

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Love the game pass!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best tools to use for children. Wanting to play and try multiple games! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free when I purchased a laptop. I have an Xbox so I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, perfect for working from home & handling many tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I love it so much willing to get more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to the Grandson and he absolutely loves it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. A just have. Helps computer run smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all of the game options available to us. Good value.

    I would recommend this to a friend