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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,580 reviews
  • Rated 2 out of 5 stars

    i absolutely cannot stand xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    girlll i will never in my life use gamepass ever again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot use this item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but a trial only works for new users. Old users who receive a free trial cannot use these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good games and subscription price too high.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass came free for one month with the purchase of a new tv. Tried it out but could not find any games worth the $29.00 subscription after the free trial.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No rating I not something that I have any interest in at all, There should be other options Unable to rate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The best buy app is lit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering through the best buy app makes purchases breezy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unkown Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have an Xbox and do not remember buying a Game Pass

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown as I do not use this product. Can’t recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t rate this because I don’t have Xbox or play any Microsoft games. But nice to have the option for the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it in the 1 month I had it after purchasing my item. Guess it would be great for a gamer..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly don’t even know what this is. Wish the “free” gift was a tv subscription or something I could of actually used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Employee stole my code

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would've loved to had this, but sadly the employee who sold me the TV didn't tell me about it and he pocketed the code for himself!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received code to activate. I'm surprised because Best Buy is my preferred method of purchasing digital content

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had game pass for a year now from products ive purchased and rarely find myself actually using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was 3 months. A month went by so fast but thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Now I have to buy an Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, can't say much about this. It was free. Wish I had an Xbox to make use of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work for existing users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize that this was only good for new accounts and would not work on existing accounts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price Increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recently increased their price on the best subscription.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Under Developed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laggy and not yet a service that meets needs of any serious gamer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    toms review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would reommend this product for those interested in game pass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bye bye family time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never see my kids anymore....................................

    No, I would not recommend this to a friend