4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Xbox Game Pass Ultimate for its overall performance, ease of use, and extensive game selection. The cloud gaming feature and compatibility with devices like Samsung TVs are also appreciated. Some customers noted the subscription's limited one-month duration as a drawback. Overall, the service is well-received for its functionality and variety.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,580 reviews
  • Rated 3 out of 5 stars

    already had game pass

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already had game pass and could not use it so i didnt get to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Xbox so although I'm sure it's great I would have appreciated a different benefit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox uhmmmm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has ps5 and the Xbox pass is unavailable , Xbox no work for him

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    game

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt use game. not interested in gaming. came with tv and was never used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is good but Software (Operating system) gone for my liking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redemption system does not seem to work properly. Multiple calls and emails to Best Buy and Microsoft and still no resolution. Very frustrated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work when I tried to redeem it. It said system is having trouble

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it but it’s nice that it was given for free with my tv purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not use the subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use the subscription so cant rate it. I dont do x-box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to check it out yet. Hopefully, I can

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is free.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a game pass. I haven't use it so I can't say much here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gamers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use this because I do not own a gaming system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good radio

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poetry good radio just a little too basic for a tablet style

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't even use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PlayStation user and couldn't do anything with this offer. tried to gift it to a Xbox user and it was only for first time subscribers. so my "gift" for making a qualifying purchase went to waste. They should give options and let the customer pick which gift they would like to receive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bonus item bleh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a bonus for an items i purchased. I dont use game pass or plan to ever use this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok but not as clear and straightforward as one would like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but it seems like it would work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hate Signing Up For Freebee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with this gift. I hate signing up and then having to cancel just to get a freebee. It is too much work to remember when to cancel. This then becomes a bit of a ripoff to me then. Too hard to take advantage of this offer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t want this and will give it away

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You read my title enough said……………………………………………..,.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough games or time

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the problem is that I had I could find too many games that interest me and I don’t have time to play it every day so for me this wasn’t the best free gift

    No, I would not recommend this to a friend