Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6414 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its game selection and overall performance. Users also appreciate its ease of use, cloud gaming capabilities, and content variety. While some users noted concerns about heat and noise, these were mentioned far less frequently. Overall, the positive aspects of the product appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,414 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony needs to step their game up!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game plan on the market! Plus you can use it on pc and console. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the price increase still worth getting the value is great

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Pleasant surprise!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad this came with my pc. I wouldn’t have went out of my way to get it, especially since I didn’t realize I get to play Madden 24 with it! Very pleasant surprise, also Eiyuden Chronicle Hundred Heroes! Among many others! Will probably pay once free trial runs out that came with pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never bought such a great game pass. Yo all, I have the best game pass ever.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alot of great games added monthly for the monthy price some on day 1 of release

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Cant wait to use this game pass for free

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea!! This is free.. free is good games are fun too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very very very very very very very very very well

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    game pass on top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it especially with cod on the game pass always used xbox this is cheap for the access amount of games dudes

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    The future is now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of game pass games, this is the way of the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Promo For Loyal Members?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free as a promo but I was already a member. Chances are someone buying a gaming laptop is not a beginner. There should at least be an option. I have this and can't use it. I need one for existing members. Existing members should get the free month too. Gamepass is cool though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy and love that it was free with my backbone purchase I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended. No issues getting this added to my account, was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wahoo! we crafting mines fr

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful for this perk of being a customer at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud gaming is awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox game pass! When I’m on the go, I can boot up cloud gaming on my phone and play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome. I am enjoying it very much. Thanks to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamepass code

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they give this to you upon purchase. Gets you straight into gaming to test out speeds and performances without a purchase of a game.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Definitely ultimate.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass ultimate is a must for anyone - whether you’re a big gamer or not, there is something for everyone. All genres and so far, every game I wanted has been available through game pass at no cost. Will definitely continue the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Works! But you need a CC for it to work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my laptop! Now I can download whatever types of games I want for free. Highly recommend, but you do need to use some form of credit card or payment to get it to work, so make sure you cancel before it charges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DO IT!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya Love to see it!!!! unlocks endless possibilities!!

    I would recommend this to a friend