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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its game selection and overall performance. Users also appreciate its ease of use, cloud gaming capabilities, and content variety. While some users noted concerns about heat and noise, these were mentioned far less frequently. Overall, the positive aspects of the product appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,250 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its xbox! That in of itself said it all! Halo wars and halo4 madness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why are you looking here?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Xbox Game pass, why are you looking for reviews like quality isn't assured. You already know what you're getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into gaming, it would not be cost effective to purchase games anymore. The pass allows you to play to your heart's content as long as your subscription is active. A good deal. Gaming on my purchase system from Best buy is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Best deal on pretty high end machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free. Can't complain. More words to hit the minimum. K thanks love you bye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is a good value for 10 bucks a month. It allows you to try new games every month.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Pick a different comp

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were looking for a good Laptop. Do not buy this computer. When I first bought this computer, I wasn’t very happy with it because of the LED display not being as pretty and bright as I was hoping it to be. The colors are muddled for how amazing led lights are these days. I almost returned it, but I didn’t because I was happy to finally have a computer again. The first time I had issues with this computer was literally two days after I couldn’t return it anymore due to Best Buy’s return policy only being 14(?) 17(?) days or whatever it was. I had to call support and ask them to help me fix the computer because it kept freezing every other day. It would freeze and LOUDLY BUZZ whatever sound was coming out of the speakers at the time of the crash until I had to force shut down the computer at by holding the power button. This happened least 15 times before I contacted support. They had me turn off the computer turn it over and hold the hard reset button down for 30 seconds too “fix” it. Around that time, I also lost the first key on my keyboard. That worked for about six months, It freezes every now and then but not nearly as much as it used to. About this time (owning it for six months) I noticed the sound wasn’t as loud as it used to be. I had a hard time hearing it anytime there was something loud around me. I would have to retreat a quiet room to be able to listen to videos. I didn’t understand why it wasn’t as loud as it used to be, and it was at max volume. I was able to fix it somewhat by researching the problem and deleting a driver off of the computer. At this time I had lost two keys. I am not a hard typer. The little piece of rubber under the keys that press the key have worn down one one. And on the other, the plastic supports under the key, just snapped on its own and kind of fell off the keyboard. Around two months ago I had to go into the computer settings again and fix the display this time because it was just very dim. It was hard to see the night scenes in movies. I didn’t notice it until I watched a scary film on it instead of my tv. Anyway I had to go into the computer software settings again and delete a driver to fix the brightness. At max brightness it was dim. With all that, this is just a terrible quality computer. I have no idea why I keep having issues. I don’t know if they’re making them to break like has done with phones or what but do not buy this computer. I am pretty sure I will have to replace this in another six months to a year. Do your research on good computers like I didn’t. I haven’t even had it a year. It will be a year in 13 days. July 17th.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great because it allows you download good games for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend if you have friends on XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With friends who are mostly on xbox, the xbox game pass on pc is a life changer. It's like I don't even need an xbox to play with people who have on xbox. It is all on the expense of my PC. Very good for an impressively optimal price. I can also give out 5 one month trials to friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase, I use my computer often and having game pass for free is such a nice bonus

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Game pass is pretty neat.

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s game pass. It’s free games. Pretty cool I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamepass xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love game pass to be honest I thing it's amazing value for your subscription just sucks that they no longer offer free games every month anymore but it's still a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of games and easy for. My son to use and play his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W investments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it. You’re probably like why would I get the ultimate it tax right. Wrong over the course of your gaming career the Xbox ultimate game pass will save you way more money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun time!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! I definitely recommend. 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Fun for Days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for trying out new games! Personal favorite is the OG Halo games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this over purchasing games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best passes ever, got it free trial and it came with all the games I was going to play.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Premium Game Pass Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of games with lots of decent options. Very convenient that it is included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for 1 month free membership. There wasn't many cool free games I liked so it wasn't for me; maybe it's just the PC and PS5 player ine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best subscription for any and all console gamers with added perks for PC gamers

    I would recommend this to a friend