Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6435 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its game selection and overall performance. Users also appreciate its ease of use, cloud gaming capabilities, and content variety. While some users noted concerns about heat and noise, these were mentioned far less frequently. Overall, the positive aspects of the product appear to outweigh the negatives for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 6,435 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is great for gamers! 10/10 recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best gaming service available!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming service available! Its literally has more games than I could ever play. The best thing about this service is the Day 1 exclusives.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing Xbox. Gives tons of games and Xbox live gold. Not to expensive monthly either. Do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this product! Beautiful, fast great quality! It is my pleasure to be able to use such as an amazing and excellent computer!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great to start

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to start playing games right away with the powerful laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for gaming on xbox. The ultimate is pretty great.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Xbox review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many games to choose and decide from its been a blast trying out new games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection
    Best Buy Employee

    Rated 5 out of 5 stars

    Might have to get an Xbox

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't expecting to get this with a PC purchase but i have to say im hooked on the what seems to be limitless titles that are available with this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free GamePass.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a GamePass person. The only reason I've used this is because it was given free to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that I was able to play all of my favorite games from a free subscription period. Thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great gaming pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pass for x box gaming on this laptop. My son loved the pass that we are continuing to use futher after the pre-trial ends.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, amazing selection of games, I think it has value and it’s not really expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox game pass

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass is great! Now Call Of Duty goes to gamepass. So many games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Open-Box laptop with excellent condition. It's worth it. Usually I buy new products only but this purchase was best investment I ever made. Best Buy never disappoints. Laptop is so powerful that I can run multiple browser simultaneously to virtual machine with more than half the ram. GPU optimization is also good whenever I use cuda for my projects or play high-end game. Perfect purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GAMERGOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have Game pass so I didnt use it. Maybe next time add a Best Buy gift card instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Future Model of Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up subscribing to Game Pass after my trail ended. It is the most inexpensive way to experience a game. Being that I use Spotify and Netflix, I am all in on the subscription model vs actually owning my own game or movie on a DVD. For the cost of 1 game, I can enjoy several months of unlimited gaming until i beat the game or just tire of it and move on to something else. You don't get anything close if you were to buy the game individually. And many big Day 1 release games are there on Day 1! Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great games, great prices! I received this as a gift once, and after trying Game Pass out, I have had it monthly ever since. Worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game pass is great. Let’s you try out and play games without buying them. My kids love how they can try out so many different games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Xbox and/or pc

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you a xbox already why not? And if you don’t you can try some games for free while you save for other games on steam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than buying everything

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good way to get a lot of games if you can't decide what to play

    I would recommend this to a friend