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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,326 reviews
  • Rated 1 out of 5 stars

    Go somewhere else to play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth a free membership for one month. Better off with a major brand service if you want to play games.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bruh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bruh just 1 month membership? that 2 requires a credit card to activate. I got free with my laptop and writing review for winning 400usd gc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why even?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play Xbox and I don't really use this service so... it was kind of pointless as a gift item, but hopefully someone out there enjoys these... things.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great service, price disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trials are awesome to get but microsoft is very money hungry. Wish they didnt raise the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's not worth it go some where else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware when buying from Best buy. If the glass on your 1000 gaming pc comes broken, fix it yourself. I promise they will have you living a nightmare if you send it back. So because mine came broken and I didn't know better I sent it back. They cancelled my replacement without telling me. Then told me that I sent them the wrong product and refused to give me back my thousand dollars. For 2 weeks I had to live with not knowing the outcome of the Best buy situation. I'll never ever give them a cent of mine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Idk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got no code or explanation how to look for it since it was just one month pass I was too lazy to spend gas to go ask for it and Best Buy customer service over the phone sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft game pass memberships are overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is pushing it with the high prices and the high increase in their prices. It’s very disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No activation Code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get 25 char activation code in the receipt and tired waiting to connect with an agent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont have Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, i dont have xbox, but what a great gesture for free game pass offer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was cancelled although I purchased the PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it which should have been free with the Gaming PC, was cancelled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s good cuz it’s free…until it’s not…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank the lord for these free game pass 1 month trials. Couldn’t afford it otherwise…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PC Gaming computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC stops working after 2 months, does not turn on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but not good to stay paying monthly, if you stop paying the games are gone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten to play anything at all off this as everything wants to charge more so far that I have tried. Not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good thing to have caue you can only use it if you dont already have game pass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t recommend this brand to anybody

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, I wouldn’t recommend this company to nobody. The PC itself had cables that were connected in ports incorrectly and not seated correctly as well as didn’t take off plastic on thermal pad where SSD goes. I’m pretty sure they may have not even put on a thermal paste in between the AIO and the CPU but to be honest with you, I am not taking that apart. Oh yeah, the ram modules are busted as well. Came faulty, crashes my system every hour returning this PC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to try games but id rather just buy the game its self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the backbone to use with the PlayStation platform, so I wished this free gift was catered to both platforms. It was useless to us as we don't own an xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service was terrible to deal with. Buy elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WHO KNOWS HOW TO DO THIS?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get the download from the new purchase so cannot even sign up for the free month. What's the use??

    No, I would not recommend this to a friend