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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7328 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the Xbox Game Pass Ultimate highly for its game selection, overall performance, and ease of use. Many appreciate the variety of content available and the cloud gaming feature. However, some customers have noted concerns about heat dissipation and noise levels during operation. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,328 reviews
  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed this card is for new subscribers only. It doesnt tell you that untilmsfter you purchase your item. The product detail says 1 month Gamepass Ultimate but then reveals itsself on the email that it is for new subscribers only.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. i can see why ppl buy it but i dont need it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never found the code to activate when I bought my PC last year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the new price upcharge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didn’t increase the price :/ not worth it anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use Xbox game pass but for people that do it’s a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with a purchase of a laptop. Tried inputting the code to add an extra month to my current subscription multiple times, and I get an error every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Redemption unattainable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to obtain this. Not a huge issue because I already have Game Pass Ultimate, but still a free month would have been nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not care for the service. Don’t waste your time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New customers only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good thing for existing customers. This needs to change

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review Microsoft box pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is almost paid . Games take so many hours to download . No use to buy it as wastage of time .aldovtgry get added credit card to use it so that they may trap customer by deducting payment . It’s a harassment as one keep tracking when to remove card details .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Y'all like having a 4070 and running games at 60fp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad this was a free month because it was not worth. I thought i was getting a free season of battle pass as a perk reward. It turns out it was only for a specific platform. That wasnt stated anywhere. Im glad it was free...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a game player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a game player no idea what this does so haven't used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would probably work if i got it anywhere else. Since I got it at best buy, it doesn't and can't return it according to the store manager at my local store.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New members only is ridiculous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only for new members which is ridiculous since they give these away with nearly all purchases

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Warning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free month only works if you haven't used game pass before.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use that gaming I prefer spend my free time in other things

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No idea

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like pay for something every month so I don't use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't receive it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I didn't receive it when I bought the laptop because after bought it, I saw in the cashier the damage on the box. Because they have already made the sale, they weren't unable to give it to me, just replace the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I claimed it, but didn't like any of the games so I guess I'm not the right customer for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox ultimate pass code not given

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the xbox month ultimate pass with my puchase and didnt receive a code to use it so its actually useless to me.

    No, I would not recommend this to a friend