Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,799 reviews
  • Rated 2 out of 5 stars

    not useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no use for this perk. I would prefer something more useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good service with best buy and i hot i wat i need from there thank best buy for ur service for helping us out to help find the phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    overpriced and underwhelming.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't justify the insane $360/year price tag (and good luck if you’ve got multiple consoles or kids, because that could easily double). The offerings are incredibly disappointing. The so-called 'perks' are nothing more than useless add-ons for free-to-play games. As for the game lineup, it’s flooded with 'indie' titles, which usually just means low-budget, subpar games. Honestly, it feels more like a money grab than anything else. And by the way, this code is only for first-time sign-ups, so it won’t work for anyone already subscribed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with Al features. Best buy had great deal with trade in my S23. I am done letting eBay taking advantage of my old phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the kids - they seem to enjoy it so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One problem and useless support

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is high quality and I was very happy initially. Bought to use as a emergency backup phone and to use as a hotspot giving me extra high speed data. Worked fine, except for any device that tries to VPN through it. My Kindle won't work through it at all. My laptop, primary phone and tablet, can all get basic Internet connection, but as soon as they try to establish a secure VPN connection it fails. Level 1,2&3 tech support totally unhelpful. Returning or selling phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus with a purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my son for his xbox when he doesn't play his other consoles. Also you get the ultimate package and that all the games you play!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Eco-Friendly Alternative!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital membership is everything the physical one has without all the packaging!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Not much else to say about it other than it's okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It might be your good option

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten Xbox Game Pass as a gift. For a monthly fee, you get to play a bunch of different games, including new releases. It saves you a lot of money on buying games separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty solid

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my favorite games are on here for about $17. So, i think it's ok. The one problem is that you cant play offline with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweaome and ao unexpected nice to get a lil more than wjat u pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brilliant deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice purchase, bundled with the phone purchase, however redeeming it was not an easy task, should’ve added better explanation to redeem it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to sign in and can cancel your memebership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer dad

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep adding to your pass instead of using your credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this every year for the young grandson. With all the current gift card issues, Best Buy is a safe place to purchase from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its free for 1 month, wont hurt to try something. If you don't like you can always cancel it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an interest in gaming, but it looks good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend game pass.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really need the trial for this as I already subscribed to game pass, but if I could give it away, I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola nailed it in my eyes

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say that it is one of the cleanest feeling flip phones I've ever owned and best buy has the best technical support!

    I would recommend this to a friend