Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1807 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,807 reviews
  • Rated 5 out of 5 stars

    Must get xbox for this.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this free additional part but don't have an Xbox just yet Hopefully soon i can buy one thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used one time. But great service. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Card

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you definitely using the card great free gift card with purchase of the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a digital code, theres not much more to say about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson was very happy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an Xbox so I gifted this to my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice having a free month of Xbox games pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really beat game pass, it's a great value for all of the games you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you what a bonus to the purchases we make. Claiming it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is a very good value if you want to play lots of different games without actually buying them individually.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't use it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't even use this so our rating for this is poor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Game Pass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the perk for buying an item was something more practical but otherwise I still enjoy getting a perk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good thank you

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with item and i enjoy the bonus gifts they send thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really like this pass and wants me to get it again; there were so many opportunities on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal.This was a bonus for purchasing a new Motorola cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This free Game Pass sub came in handy as an extra with my purchase. I have 3 boys who all play xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer so didn’t use. Would have preferred a choice for a freebie add on. Would only be a good deal for a gamer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No big deal - unwanted bloatware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't ask for this, nor am I interested in this. Not interested in bloatware on my phone. There's enough garbage on my phone without adding to it, plus I know there will be constant pestering for money after the trial period. No Thank you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with Xbox game pass it's helped me to navigate the games and I got my annual pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS AGAIN BEST BUY!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU BEST BUY FOR AWARDING ME A FREE MONTH OF XBOX GAME PASS WITH THE PURCHASE OF MY NEW PIXEL 8>.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely cannot beat the value of Game Pass.

    I would recommend this to a friend