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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1809 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,809 reviews
  • Rated 2 out of 5 stars

    No Interest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free with purchase item. I've never used it and probably never will. I wish there was away to trade it smfir something else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Game pass ultimate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, just get gold instead. The perks aren’t worth it and you can’t buy 12 months subscriptions

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good if you dont have to give payment info to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 2 stars because you get these for free which is awesome, however there isna catch, you have to give payment information in order to claim this and then remember when to cancel it on time because you cant remove payment info until the end of the trial. I don't like this as a parent of multiple kids because its easy to forget when to cancel for 4 kids.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for trying out games you are unsure of. Microsoft removes games too frequently for this to be worth anything. Save the money you'd spend monthly and just buy the games you want outright and be able to go back to them at any time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dont get gamepass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is not worth it buy your games instead we should not support this buisness practice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my idea of Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use it. Prefer to have a physical game console and games. I don't like the idea of these people sucking the money away from you month by month and not owning anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Game app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games so i have i use for it. So i didn't even look at it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Valve is worth it, drop consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate Xbox, I switched to PC due to not having to pay monthly for game access. GO VALVE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden fees and purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hidden purchase. Did not want this. I bought an iPhone, why would I need an Xbox subscription??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One month of XboxLive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a freebie granted for a other purchase. Not very cost ecfective though. It just makes more sense to buy a one year card.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Game Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month of game pass. For better value, you should probably just go up to a year and save yourself half of the value of $10 a month for every month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The employees dont explain.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk how to add this to my xbox when i already have game pass nobody there explained much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    It works and glad it was Gratis!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I'm not a big fan of subscription services, this one works for now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Live was better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value. Gamepass is kind of a ripoff. I payed for it since Gamepass Ultimate came out and even at the yearly price and ended up playing one old game. You are paying too much. PC gaming is free after you buy the (usually heavily discounted) game. Don't buy the other subscription service, it's worse. You would be better off buying this one... See first few sentences for reference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy lied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only purchase gift i received of 3 after the rest didn't come through but i have no use for it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't useful as I don't have xbox. Wish there was an option to get something else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caveat Emptor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caveat emptor. That is all that I had to say. A refund would have sufficed but dealing with MS is nonsensical, so I purchased a product that wouldn’t work and learned a lesson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Idk xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was a big fan of exbox and i dont even own one so idk why they give me a free month game pass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the free month so I can't give this product a review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free with purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have a use for this, but it came with the purchase.

    I would recommend this to a friend