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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1809 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,809 reviews
  • Rated 1 out of 5 stars

    Gave this to me for free but can't even redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot redeem, lame as freak. Why would you offer this as a free gift when you can't use it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much of a gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet … not much of a gamer. May goft it to some one else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month. At give people 3 months to try it out not switching from PlayStation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly payments for games?!?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good ol days will never come back, so let's embrace monthly payments for games I guess...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox game pass ultimate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud gaming is good but need more games in the game pass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No games are yours here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good deal. You do not own any of the games in this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough new games added to justify keeping after trial

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I dont play games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am not into games, if they are going to give me something, I wish it was something I was interested in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved a code i cannot even use at all. Only for first time subscribers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't want it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an interest in this service at all. I passed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freebie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to really say here. It was goven free and we dont use it..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liquid magma

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can have moste of it, price is the one telling you everything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price increases are really not worth what you actually get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value if You Use On XBox and PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey if unable to maximize value of free content

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didnt add this.. not sure who did.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time i see this on my order when i ddint even order it. Idk if its free or they just add charges when i buy stuff.. but if something is going to bebadded or even given free i think the proper thing to do is to tell the purchaser!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. If enjoy games this is for you. Good chioces

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get to use, due to activation issue. May be is expired

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok not a lot of great stuff but a lot of ok stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE MOST AWFUL EXPERIENCE I HAVE EVER HAD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most awful experience I have ever had! The most awful experience I have ever had! The most awful experience I have ever had! To return the product, I spent two hours chatting with their staff & two hours taking a taxi back and forth to return it in-store + a $40 taxi fee. But I could have done it within 30 seconds if they allowed me to cancel my order online. I just don't understand why I wasn't allowed to cancel it after a few minutes I made the order but can return it afterward when I receive it. Is it just for bringing me a lot of trouble? The most awful experience I have ever had! The most awful experience I have ever had! The most awful experience I have ever had!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Enjoy this review with a free code for gamepass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fail to tell you before you get this reward with your purchase that it's only good if you've never activated this in the 15 years it's been offered, you, best buy customer who are likely currently buying gaming equipment. I'm a long time subscriber to xbox, but another month sweetened the pot because I do enjoy this service, I can't activate it because I'm a veteran gamer. I guess whoever is reading this if you have been living under a rock and are just discovering what Ex-Bawks GaimPazz is, here's my useless code. 3376H-9VD2X-6VV2H-KHGFG-2HHPZ

    No, I would not recommend this to a friend