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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1809 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,809 reviews
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great it’s not working !, I couldn’t activate and I haven’t got any emails

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was never emailed the activation code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy never gave me the code to activate this on my PC or Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why not 12 months

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't I purchase 12 months anymore. Why. Why. Why.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe good but not my thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer so I don't care! Im sure gamers would like it, but not this guy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of what i play has a subscription on top of this so paying console companies is a waste on pc i just have to pay the one sub to the developers directly instead of a sub to play a game that requiers another sub

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not received this product and any email with code confirmation to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it - simply have found it to be used nearly as much as the cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use it. It says it's not compatible with the phone that I bought. So now it's kind of like a waste because it won't let me add it to any other phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no time to use it, preferred a gift card or else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You don't Game, don't accept the offer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's a neat "gift" but you have to have it cancelled manually if you don't use it. I have had no luck in getting the ongoing charge stopped 6 months later. No intentions of using it, just agreed to it for a reduction.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch is was playton card . I don’t have Xbox .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What’s the point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they give a game pass for a month when you buy a tablet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only works in the us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the US, but useless in another country like Mexico

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get it got blacked out, some reason couldn't use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to add a card on top of what u already payed for the gift card it self

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why this is offered as a "FREE" product. I have never used one. Its not really a product but a free trial.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would've preferred steam credits.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Xbox game pass so this is pretty useless for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get this sero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get any of this stuff so I don’t know what it feels like

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use cuz online for new mbr. Co.pletely useless gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft - Xbox Game Pass Ultimate 1 Month Member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT KNOW IF I COULD RECOMMEND OR NOT UNFORTUNATELY. ONCE WE GOT THE PHONE, I WAS ON BED REST RECOVERING FROM SURGERY SO I DIDN'T HAVE A CHANCE TO TRY THIS OUT DOG GONE IT!

    No, I would not recommend this to a friend