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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1809 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard Xbox Game Pass Ultimate as providing a vast selection of games, allowing them to explore new titles and enjoy diverse gameplay experiences. The service's performance is also frequently praised, with users highlighting its smooth operation and ease of use. Positive feedback also mentions the cloud gaming feature, enabling access to console-quality games on various devices. Overall, the entertainment value and compatibility across different platforms are additional strengths frequently cited by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,809 reviews
  • Rated 1 out of 5 stars

    Home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys never gave to me. You saidit was free i never got plus i dont have x box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox Sucks!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox sucks! Playstation is better. I only got this because it was free!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it, we have a PS5 so even though it was free it was/is totally useless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox just no good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good just limited on everything can't play what I want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing games on the phone wasnt very fun and lagged a bit. I didnt feel like there were many games i wanted to play on it and found it to be expensive. Got a free trial and opted not to renew the subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't activate due to only new members being eligible to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage for Noobs And Children!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest money shakedown ever, no more subscription ever again. PC MASTER RACE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no function

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not workin to mexico code, say error i cant activation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Subscribers offer only!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, I couldn't use it because it's only for new subscribers. That's not revealed up front. No alterative offered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should say it's regional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only for an US account and I'm from Argentina, my brother bought the phone for me. So now I don't have use for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrível, lento demais; não recomendo nem a um inimigo

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It is laterally so bad they have to give it away. I order a lot from here and deny it every time. Forgot to do it this time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bait and switch, got as a reward for a purchase and went to redeem and it is for new customers only. What a waste

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless....Who has XBOX anymore

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used these and they shouldn't be added to your purchase. Useless to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass feels empty and low quality. Its fine with all those games to play when ever i want but thers this weird feeling of emptiness.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much use for current subscribers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much use for current subscribers. Might want to consider a perk for those of us who already pay for a Game Pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beginner subscriptions sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never useful. These just get thrown away. They're not something I ever want but are given as an unwanted ad that I didn't ask for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stupid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get gift this subscription from best buy but I don't have any devices to use it I just have PS5 I try run Xbox app on the android TV but was laggy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont use the gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to get the deal but not if you dont have a gaming device. Im 63 lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worthless promotion

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no use for this "free" subscription that came with my new phone.

    No, I would not recommend this to a friend