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Customer reviews

Rating 4.6 out of 5 stars with 2072 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Xbox Game Pass Ultimate for its overall performance and extensive game selection, with users expressing extreme satisfaction and enjoyment. The ease of use, cloud gaming capabilities, and entertainment value also contribute positively to the user experience. Some customers noted the subscription length only lasts one month.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,070 reviews
  • Rated 1 out of 5 stars

    overpriced and underwhelming.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't justify the insane $360/year price tag (and good luck if you’ve got multiple consoles or kids, because that could easily double). The offerings are incredibly disappointing. The so-called 'perks' are nothing more than useless add-ons for free-to-play games. As for the game lineup, it’s flooded with 'indie' titles, which usually just means low-budget, subpar games. Honestly, it feels more like a money grab than anything else. And by the way, this code is only for first-time sign-ups, so it won’t work for anyone already subscribed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No need to buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month is default trial offered to new customers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not installed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not need it and did not install it even though it was "free", but only for one month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doom to GamePass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GamePass is the reason Xbox is dying. This conditioned their client base to not buy games. Now Xbox players get mad if a game comes out and it’s not in the service. It is not a sustainable business model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox game pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game pass, has all the required games that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I would recommend this service. It’s graat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not give a review on this as I don't remember buying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New customers only

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not say new customers only until you go to redeem it. Super wack. It's cool if your new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would Never Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play games, so this is useless to me. No idea about how good or not good it might be. Not activated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neat, but only if theres games you like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Neat to have if theres a game you want to play on it. Otherwise its a waste of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No use for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary free "gift" since I don't have an XBox or play a gaming system. Wish I could've gotten another free "gift" offer to redeem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    n/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 month pass came with my new cell phone, but I don't play Xbox games, so I never used it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need for this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer no need for this. I gave it to my son and he will use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a promo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't always redeem these promos. My grandson tried it. No big deal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no use for this perk. I would prefer something more useful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I’m not a gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer so I didn’t activate this, but it was available to use if I wanted to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice enclusion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have an xbox. I probably wont use this but it will make a good gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a game pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a game pass. One month really isn’t a good trial period but it’s something

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone and Best Buy Disappointing.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has always had bluetooth problems. During calls, there is static through my hearing aids and when connected to my roku devices, it often loses connection. I also has screen issues from time to time where it does not type what I have typed and some keyboard keys are unusable. I have to reboot to regain the keyboard function. I have already had it back to Samsung once and they replaced the motherboard but there are still many of the same issues. They also deny any bluetooth issues but I have two sets of hearing aids and have the same problems with both sets. My phone calls were clear as a bell on my old phone and still are. I would have returned this phone within the 1st 2 weeks, but Best Buy charges an exuberant restocking fee if you return it. I am highly disappointed with Samsung and will never buy another phone at Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully gets used.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully my boy can use this somewhere and not go to waste

    I would recommend this to a friend