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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5382 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,382 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    many games, one price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with gamepass has many games to choose from to play for free with active subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Free game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a free game pass card with my purchase of my laptop! I love playing call of duty! Xbox users you won’t regret it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary for a good gaming experience since it has replaced gold membership

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free item with laptop/windows product purchase. Kids enjoy use.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Game Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love being able to try out different games before paying for them in full price. This game pass includes ONLINE access too! How cool is that??!!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Xbox game pass.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership. game pass is full of fun games and I can play all of them for free.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Must have for xbox owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An obvious choice - you could easily never make another purchase for your xbox and have almost limitless games to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price for my computer and very good purchase, the best appliance store, very friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is a gift that i received for my shop i love best buy and his gifts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice software very helpful will receive to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to got a very good laptop is worked great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Limited fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is limited and enjoyable. I checked out a few games in my age ranges that were enjoying and made me feel youthful. Sometimes just graphics brings fun . Try it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woooo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Gamepass! Will always accept some months of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I’ve ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I got it for my husband and he absolutely loves it. It’s extremely fast, sleek, and lightweight. I love the finger print scanner being in the power button and the touch screen works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass awesomeness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent offer. Worked smooth, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamepass is Best Value in Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Gamepass. Use it daily. Best value in gaming. Might even sell Xbox and go cloud gaming exclusively.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great way to access 100s of games

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to tons of great titles. Worth it if you have a PC/XBOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LETS GGGOOOO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the only way to go!! Thank you Best Buy and Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY “Best yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy was the “BEST” one i have been to in a long time, with the short lines and also getting my package right away. Mind everybody i was on lunch and got in and out in 5 minutes. Thank you Best Buy for your awesome service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass was great - if you are a gamer with a lot of time to burn through many games a month this is worth it. If you are a regular person with responsibilities the new price is steep.

    No, I would not recommend this to a friend