Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 6,030 reviews
  • Rated 5 out of 5 stars

    Free month

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have something like this to accompany your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent ítem for students. I think that its the best option

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works great little expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my laptop. Used it. Not sure I’d have bought it myself but I suppose I’d consider it having used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, used for my son and he loved the gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so kind and helpful. My computer was ready as soon as I arrived at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card for free

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free gamepass for a month is a life changer. I was so glad when I got this email because I just ran out I can play all my favorite games now. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to play games so he enjoys his free month of gaming for a trial! It was offered with my laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son he is 18 years old! I do not use this product, my son do it but he does not complain about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rocks

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a gift and for personal use xbox rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids loved it...............win for mom. Nice additions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downtime Gift card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for a student to use as at college when in need of down time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son who is a freshman in college, suits him for his needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids used it without any problems. No complaints. I canceled it after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one of these pass cause i just couldn't pass up on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't play video games, but I'm sure they are great and this is a nice gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic way to getting the game pass so very thankful for best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love it I would recommended to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you are PC / Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Game Pass ultimate membership is well worth it if you have xbox and a PC. You can often easily switch back and forth on the same game between the two platforms. It makes it very easy to game on which ever device you prefer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free gift for people who play Xbox! My daughter loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a huge gaming person so I gave this to my cousin and he loves it. He was happy when I gave it to him.

    I would recommend this to a friend