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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Game Pass Ultimate's overall performance and game selection, finding it easy to use. Many appreciate the availability of cloud gaming and the long battery life. However, some customers found the subscription length too short and experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 6,040 reviews
  • Rated 3 out of 5 stars

    game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not able to rate this item because I don't use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t play video games but I guess I could try it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a game pass. what can I say. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 month only?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good way to pass time for a month. Thanks Bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I guess this would be nice if I needed it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not get online for gaming. I really do not game that often as is now. So, I never activated this item. Thank you anyways. Give it to someone that can use it! Merry Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this pass, no need of it. Can’t testify to workability or value. Not a good perk. Please give customers more choices as to perks with purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok i guess

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess if you like video games this is good. I don't, so I don't...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your son/daughther plays x-box this is a good choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xbox pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for xbox if you want the monthly pass for trial purpose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Physical Media Collector?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I skipped this trial basis since I still prefer physical media. Otherwise, I would recommend to gamers who don't care about ownership and licensing is acceptable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to put a payment method in Microsoft to load it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never played games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not play games. And hence it is of no value for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no need for this item, they are for kids and stupid adolescents that do not want to get a job or work and have nothing better to do with their time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There is better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most games are for modern audiences. Not for me. Microsoft account required. Significant spying and data gathering. There are other better systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't find enough value in the computer gaming options so it wasn't useful for us and we never got to use it. Disappointing but I am certain it works well for others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Card info needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what is written on the tin, but you have to put in card info

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice so far, had it for a month so far , ,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Game pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only works if you havent already had game pass before

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming for dummies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use that gaming I prefer spend my free time in other things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass included with my laptop purchase for free

    I would recommend this to a friend