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Customer reviews

Rating 4.6 out of 5 stars with 5315 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,315 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass is very much worth it. You get to play a handful of games at a low price. It’s worth it if you want to play games on your laptop or Xbox and if you ever find yourself not playing video games much, you can always cancel and just buy it when your in the mood for video games again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say really? It's a gift card and worked ok

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best unlimited game pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game pass to get the kids they love it they stay playing games and trying out demo games and we just love the stuff the come with this pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer and model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with advance processor. Very fast and sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about free game passes for your electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excited to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchasing happy to buy again exactly what I was expected

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can access many games and enjoy a lot, i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering experience, avoid the hassle running to the actual store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool starter game pass! Enjoy the games and convenience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great as a gift for any kid who has a Xbox! Has many games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game selection

    Rated 5 out of 5 stars

    Game Pass Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game pass was easy to redeem and allowed access to a plethora of games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues work just fine . Hubby loved this gift !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Emergency laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for a little bit of class studies until I go for a better laptop. It’s only good as a hold off until getting a higher quality laptop

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 4 out of 5 stars

    Fun Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a free add-on to my laptop. The service is kinda fun, as it lets me play through a large library of games, some of which I have been wanting to play (RE2 remake and Shadow of War). The selection isn't phenomenal, which is why it gets 4 stars instead of 5. The app works well and doesn't give me any grief. I personally don't game that much, so I don't think I will continue to pay for this after my free period is over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO DOUBT ABOUT IT. I HAVE TO GIVE THE EMPLOYEES THEIR DUE. PATIENCE, KINDNESS, PROFESSIONALISM AND CARE WAS WHAT I RECEIVED. IT WAS SO REFRESHING. I REALLY NEED ADVICE ON BUYING GRAD. GIFTS FIR MY GRANDSON AND THEY DELIVERED. THEN, BECAUSE OF THE TREATMENT I RECEIVED, I WENT BACK TO HAVE A CAMERA AND DASHCAM INSTALLED. NIEL TOOK THE TIME AND EXPLAINED EVERTHING TO ME. I REALLY MEAN EVERYTHING. GIVE THE EMPLOYEES AN APPLAUSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. He was very happy and has not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra. Sweet deal if you just want to try it out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Deal in Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best deal in gaming. It has been the best deal in gaming for the last five years and will continue to be.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best gaming subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good service. What other service will give you access to a catalog of +300 games and there are also game that release on this service on day one.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient purchase for our son to enjoy a numerous selection of games.

    I would recommend this to a friend