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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5367 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Xbox Game Pass Ultimate for its overall performance and extensive game selection. Users appreciate its ease of use and the availability of cloud gaming. Some customers find the trial subscription length too short and have experienced issues with the activation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,367 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are great, a vast selection of AAA and other more indie games for a great experience all around. I wish it lasted longer :(

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my grandkids, I am not a gamer, but my grands love to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fun with free month, Finna upgrade To the year plan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would Definitely Recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for Christmas and I’m grateful it had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found some fun games to play on my laptop. I wasn’t expecting to use this but Im glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamePass Ultimate is pretty cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loooooves our Xbox! Getting a free month of Ultimate is nice, as it was a bonus when I made another purchase at BB. Thanks for the freebie!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Microsoft Xbox Game Pass – Gamer’s Dream!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Game Pass is an amazing deal for gamers. So many great games to choose from!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting and using especially for laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Present for my son(15). He loved it and didnt have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live these game passes! You get a great amount of previous and current games for free. You do have to download them and you only get to use them as long as you keep up with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice bonus for my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the purchase of my laptop very nice bonus use it on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its game pass kids love it. Come free with things. Xbox or pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is included with the purchase of a laptop and virus protection. It was a nice surprise to be able to try out this service for free and play games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice free inclusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free so can’t complain! Haven’t used it yet though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer so I have no interest in this product. Did not sign up to use. If it had auto termination, I would gift it to one of my grandkids.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. You get exactly what you are paying for. I bought the PS card not gamepads. But eBay asks me to review this, a little big in their software. Anyways it's the same deal with psn

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Good games

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of good games, a lot of AAA games for a decent price every month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the game pass its a nice surprise gift.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    A gamer's must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this with a laptop that I purchased from Best Buy. I decided to give it a shot, and soon far I am very impressed. The catalog of games is impressive. Definitely recommend for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Games games games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to get loads of extra games for a low price. The only problem is that if you don't continue the membership you lose a lot of the games.

    I would recommend this to a friend