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Customer reviews

Rating 4.8 out of 5 stars with 514 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the Xbox Game Pass Ultimate for its hassle-free experience and great game selection. Users appreciate the overall performance and ease of use, finding it very easy to set up and worth the price. Some customers have reported issues with code delivery times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 514 reviews
  • Rated 3 out of 5 stars

    Delivery problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery needs to be a little faster way faster

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Xbox raised their price to 30 a month I made a quick purchase of an xbox game pass membership from Best Buy because I had a 10 dollar off coupon and Best Buy hadn’t upped their price yet. With the price hike it’s totally not worth it to me anymore, and I bought this to finish up a few games before I stopped receiving the service as Microsoft has priced me out of game pass.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it Microsoft is charging too much for too little

    No, I would not recommend this to a friend
  • Cons mentioned:
    Code delivery

    Rated 1 out of 5 stars

    Never got my code

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my code this isso unacceptable and i need refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a lot cheaper and have more features for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time to receive the "Game Pass"was very late I would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work for me, I have to call customer service several times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this card and another and it was already used it wouldn't download the code never got a refund eother

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Code rejected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code provided for laptop purchase was rejected on input.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s taking a long time to receive the game pass ultimate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Digital delivery takes too long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never order a digital product from Best Buy again their delivery time is unacceptably long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really been enjoying my one month Game Pass subscription because it gives me access to so many games without having to buy each one separately. I like being able to try different games whenever I want and always having something new to play. It’s definitely worth the money, especially for someone who plays often. The games run smoothly, there’s a big variety to choose from, and it keeps me entertained for hours. I’m honestly glad I decided to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Best Value in Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Game Pass Ultimate and immediately downloaded Starfield and Lies of P! Cloud gaminf is so clean too that i can play multiple games including Lies of P nearly flawlessly on my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Price

    Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass ultimate is one of the best value gaming subscriptions you get get today, with access to nearly 1000 games on pc, console, and cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft digital card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, get the codes quick through email. Only about a 5 minute wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and its quite worth the money for 500+ games a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fast delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked like a charm after redeeming code and delivery to my email was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value for the amount of games you unlock though with the rise if the price unless more games keep being added the value will eventually decrease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gamepass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Xbox game pass and Best Buy always have it ready for buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to ordered digial when your subscription expired

    I would recommend this to a friend