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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,212 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    xbox live

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed xbox live in a pinch. Digital codes are just easy and fast to get.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 4 out of 5 stars

    Fair price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bees use l needed It to play a game. But it works well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently began playing on-line sports games. At $59 for a year-long subscription, it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what it says, 12 months of xbox gold.Quick and painless digital delivery on Best buys end. Way too expensive in my opinion but that's Microsoft's fault not best best buy's.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to pay for Xbox Live Gold membership for a year. I got it even cheaper when buying it with the new Xbox One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital is faster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the 3 months because it last longer and time go by fast, so I would rather get the 12 month. Digital is the go because I got mine almost in 30 min or less by email

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unnecessary Cash Grab That You Have to Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I begin, I know free to play games on Xbox no longer require a subscription to Gold. If all you want to do is play Fortnite, Apex, Overwatch 2, etc. on your Xbox, you DO NOT need to buy this product. Save your money. Xbox Live Gold should not exist. Locking online play, that you already paid for via buying the games, behind an arbitrary paywall when they don't even run most game servers outside of Xbox Live logins is the dumbest thing console players have gobbled up since the original Xbox. It baffles me that this was even allowed to be a thing in the first place and even more so that it is still a thing in 2022. The games that they offer on the service each month or so are usually just the cheapest shovelware Microsoft could find to pay as little as possible to offer it to members of this service, especially since Xbox 360 games stopped being offered in September 2022. Even worse, for Xbox One and later games you have to keep an active subscription to continue playing the game. You would be better off buying the few games that are even worth it separately. Cloud saves aren't even locked behind this service. If you only play singleplayer games click off this page and save your money, cause you don't need this. It is one of the good things about Xbox Live, unless you have an Xbox 360 in which case you do need Xbox Live Gold for cloud saves there. But you're gonna buy it anyways. I mean, I did, because I wanted to play games I purchased on Xbox online. If you have the means and will to do so, ditch Xbox entirely and go PC. It really isn't as complicated as you think it is and you can use that PC for whatever else you want/need to do. If you, like me, have friends on Xbox or you want to get the most value out of your $500 Xbox Series X, buy this scam and join me in sadness.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Back Online

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so long since I’ve had an Xbox Live Gold subscription. Just got a Series S, so needed the Gold. Having fun so far and appreciate the discounts on games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a two for one, at that price it's the most cost effective. The most inexpensive subscription is $60 per year and buying 4 will save you $10. If your paying month to month then the savings skyrocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the Xbox live gold membership. A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download for Xbox Live 12 Month Subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's Xbox Live subscription was coming up for renewal and Best Buy made it so easy to purchase the download for the 12 Months. Once I received the email with the code I just redeemed as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made another great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law's subscription was about to expire and I purchased the digital membership for him. It take too long for the code to arrive and my brother in law was very happy with the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can be converted for GAME PASS ULTIMATE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and convert it to Game pass ultimate! Make sure you create a new account or your account has never subscribed to game pass ultimate. Otherwise, it will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Instant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was redeemed within 10 minutes!! Great product at a great price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox users pretty much need this to get the most from their system. My gold expired and I didn't have access to my cloud saves. Something you don't thing about when a game ask you where you'd live to save your game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gateway to the box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, there's not much to say, it keeps the online experience fun when playing with friends online. The free games alone can be worth more than the price of admission.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I didn't have to pay to play online, but it is what it is. The service is solid, although I have no idea what precautions there are for anti-hacking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I purchased the Xbox One, I think it's a rip off to be told you basically have to buy an Xbox Live subscription to get the most out of the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Digital purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an online purchase. It was an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick way to get back to playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online and it arrived in my e-mail a few minutes later. I was able to renew my Gold in under a half hour. The 3 months is a little pricey if you pay full price though, I only buy if they put it on sale.

    I would recommend this to a friend