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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,212 reviews
  • Rated 5 out of 5 stars

    Life Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literraly the best subscription service for gaming ever! This has saved me hundreds of dolalrs on games and the library is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game ticket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought this was a bad idea. Because I only bought the plac at first I thought this was a bad idea. Because I only bought the Xbox to play 4K DVDs. But this membership allows me to get games for free and play them whenever I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox for kids, age 8 & 9. The Gold Membership is great to allow them to try out new games. This is much easier than getting an agreement on 1 game to purchases for them, and trips to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a digital copy of one can be done with gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So while I was in store I couldn’t get my Xbox live card with my Best Buy gift card but I went to Best Buy.com and paid for a digital copy of one and it worked right away it was so easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to order, a lot easier than going to the store to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    xbox live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for gold for one year, you also get free games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital purchase is amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital purchases are the best when they are codes for live gold or PS Plus so you don’t have to go to the store you get your code in your emails before very fast

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 4 out of 5 stars

    Got what I paid for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I paid for... used it to convert to Ultimate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Instant access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant delivery, not a shabby price for 3 months of gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to preview Xbox Live and check out all of the features. When getting a new Xbox buying a short term Xbox Live will showcase the features and allow you to make a decision on whether to purchase a longer plan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you for your suggestion to get a three-month Xbox Live Gold membership so new Xbox owners can preview its features. Not only do Gold members get to play multiplayer games online with friends, but they also get new free games every month and deep discounts on Xbox games and apps in the Microsoft Store. We hope you enjoy your membership!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy online access

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my sister for last Christmas she loves using the online thing to communicate with other players now she asked for another one this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A teenage boys favorite gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money to keep these kids entertained and without any fighting. My nephews love to play Xbox so I’m always that cool Aunt buying the best gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to download! Good for all ages and really easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    required for xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have that xbox live gold to play online with the buds. I hate that I have to pay though. Microsoftcan be a pain but sometimes they come through.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox live gold is a great online product from Microsoft. I typically don't experience any connection issues and the games with gold are a great addition

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 4 out of 5 stars

    Xbox must have,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox live is a must for every xbox one owner. Can't play online without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't Complain Too Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're dedicated to online multiplayer, then this is a must have. I'm not, which makes the $60 price tag difficult to swallow. However, I think the monthly free games are worth the price of admission even though they're rarely great. I still enjoy trying out games I wouldn't have played, but for being a live subscriber. Sometimes I'm pleasantly surprised by the offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's still best option for console only user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Microsoft possibly wean off this membership in the future. I really feel it's still best option for users like me who don't often use cross platform for gaming. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works, no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. The activation code worked properly and without issues. Comes in many flavors and options. The best thing since - I don't know. 25 p01nt review - thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Xbox Live

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son told me tragedy struck when his Xbox gold ran out at his mother's....so I jumped on BestBuy to grab this for him. The code came instantly and I was able to avoid disaster for him!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thank you so much for preventing a disaster by extending your son's Xbox Live Gold membership! We're glad that Best Buy was able to come through with a quick code as well. We hope your son continues to have a lot of fun as a Gold member.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft