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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,212 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Get the 12 month if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 month card is ok in a pinch but if you can afford it 12 month is a better value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy has all this prepaid cards, helps a lot for a last minute gift idea

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheaper than buying it monthly or quarterly .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over priced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't play online without it. May soon disappear as they want you to but game pass.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get anyone to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so that my kids could play on Xbox live but for whatever reason I can't not access the Xbox live via my console. So this card is sitting in our Xbox account but can't be accessed to use. Seems like a complete waste of my money and of course there is no live person to talk to to get help so your basically on your own. So unhappy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XBOX Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a scam that you have to pay for this, it's free on PlayStation. But, people pay and Microsoft makes a few extra bucks on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son. I ordered it online and they send me the code via email. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 3 out of 5 stars

    games with gold is subpar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so i could play online and for games with gold. So far not much good on games with gold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas presents haven't given to my son yet but know he's going to enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox live

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the price anymore. Makes more sense to subscribe to ultimate game pass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift and got a lot of use out of it...next time I will buy year long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nevessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really enjoy the modern features without this expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for multiplayers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for those wanting to experience the additional online features most games these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great before gamepass ultimate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great when we just needed live. Couldn't hardly beat the online service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift card for Christmas, hard to write a review on a card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox live should be free IMO. But this digital code for live is super handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save money buying 12 months memberships vs monthly

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 3 out of 5 stars

    xbox live, good value on sale

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    standard xboxlive product, is good if you get it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it’s digital and easy and fast delivery would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to come in to the store and appreciate their having the requested merchandise available. Discount was a bonus.

    I would recommend this to a friend