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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,212 reviews
  • Rated 3 out of 5 stars

    Buy if you know 3 months is enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a tester to see if I wanted to get 12 months and honestly, the 12 months is just worth it. But if you think you 3 months is enough, then this is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but it would be great if you can get more time for less money. To play games with thing like this keeps you on the hook long after you buy the console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    online campaign?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new xbox is making us doing everything online so they can charge us more easy. it's stupid that we have to play campaign online. then its meanlingless to get a titanfall bundle without getting this online gold card and internet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Game pass

    Rated 1 out of 5 stars

    This Card is now worthless thanks to Ultimate Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this card not realizing my purchase would be converted to only 4 months of Ultimate Game Pass. I could've just purchased a 6 month Ultimate Game Pass from Best Buy for the same price. I wish that the Game Pass was pushed instead of the now worthless Gold Membership. Lesson Learned, but please don't make the same mistake I made. I'm now out $60 and 2 months of Game Pass. Nice...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry for any confusion regarding the redemption of this code. It sounds like you may have signed up for Xbox Game Pass Ultimate at some point. Since the Ultimate service includes the benefits of Xbox Live Gold, redeeming a code for Gold membership will automatically convert its value to that of Xbox Game Pass Ultimate. If you'd like to redeem this code for just Xbox Live Gold, please cancel your Ultimate membership first and let the time run out before redeeming.

      Hope this helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    I only buy these when they're on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only buy to use when they're on sale I still don't think I should have to pay to play online for games that I already bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox online

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked but they don’t tell you it can take 1-2 days to email you the code! So don’t buy expecting to use tight away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why should be free

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that Xbox and PlayStation require this even though we are buying the 90 and sometimes over hundred dollar games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itnwould not let me use it everytime i inserted the code i got an error

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied that i bought this and Microsoft switched it out for 3 months of game pass instead but thats not Best Buys fault.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as Sony PlayStation membership. But gets the job done. Hard to find discounts on this with Microsoft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took awhile to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it didn’t take 4 hours to get the email to go to your account to get the code to put the code into your x box account to get your account paid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to see the membership for Gold and PSPlus to go down in price. I think it's too much money for what we get as a service. They did improve by having free games of the month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed for Online gameplay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing unexpected. I wish it was cheaper. Provided online gameplay and free games with gold every month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Find it somewhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the code I tried to redeem kept getting an error. I had to call Microsoft to get this resolved.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    81UT00LJUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moo5 Lenovo IdeaPad S-Series 15.6" Full HD AMD Ryzen 7 8GBCM9DHNC77GLenovo IdeaPad S-Series 15.6" Full HD AMD Ryzen 7 8GB

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its xbox live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 3 stars for being exactly as it says and doing what it does. Doesnt make it good. Its pretty stupid you have to pay for an internet connection and pay to play online

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox live to play online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is required to play games online. Even free games like fortnite. Wish it was more like PS4 where you didn’t need to pay a monthly membership to play.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only Good on sale

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, a person who plays here and there it's not worth it. I can only buy this cards on some kind of sale. Full price never

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Year membership is best deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for our son to try out. Realized after he loved the membership that the year would’ve been the best deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of need this to really get the most from an xbox. This is nothing new this generation. It is a small price to unlock all of the One's potential but I still wait for it to be on sale.

    I would recommend this to a friend