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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,212 reviews
  • Cons mentioned:
    Game pass

    Rated 1 out of 5 stars

    Over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is over priced and the free games suck now. Only reason i buy it is because the console is pretty much useless without it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Careful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that Xbox is no longer allowing you to get 12 months of gold. They will try to convert us t over to 4 months of game pass. Better deal is to get the 6 month game pass for the same price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game playing shouldnt cost this much just to play online though

    I would recommend this to a friend
  • Cons mentioned:
    Game pass

    Rated 1 out of 5 stars

    PC Gamers don't have to buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC Gamers can play PlayAnywhere titles with Xbox users on XBOX Live without purchasing XBOX Live Gold. The free games are ancient titles that you have already played through, or didn't want to play to begin with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Xbox live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really like to pay for this card, but he needed it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Online game necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play your games on-line then you have to purchase it every year :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don't like that numbers are on your receipt. a card is better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it when bars have cover charges... why should I have to spend money just to again spend money at your venue? This is how I feel about xbox live gold. I paid $400 for the hardware and a premium $$ for games. Now I have to pay another premium to fully play it? Dislike. That being said it works and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's high you can get it cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cheaper on the xbox one then what you pay here

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale, don't see the benefit for younger children.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shouldn't have to pay to play kinda dumb but whatever

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Code Not Accepted by Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue with Digital Codes purchased from Best Buy. The codes were not accepted by Microsoft. They appeared as “Code Already Used.” Best Buy Customer Service passed the buck to Microsoft. That was a big disappointment! Microsoft took a couple of weeks and no resolve to the problem. Best But finally refunded my money. That should have been their original offer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Necesisity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it or you can't do anything worthwhile online.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Feed the machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been over a decade and I still wonder why we need to pay $60/year… Other than that, digital order works great. Expect 20 minute delay for code.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a membership but ps3 doesn't need one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice while it lasted, however you have to cancel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to my son as a gift for 3 months and then I had to call and cancel to get them to stop billing my account for 24.99. It wasn’t really worth the hastle. They didn't use it much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-priced... not Best Buy’s fault. While stable servers, I think multiplayer access, given the cost of the games and consoles, should be max of $20 year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste, really.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be the only way to use most online features of an XBox, but no more. To make up for that, they give away *"free games"--* free as long as you're a Gold member, but they're all delete bin games you probably don't want anyway. Most you can get for a couple bucks online. Every year, it's less and less a deal and now that Microsoft protects the MSRP so well, you're always going to pay close to retail for it. My advice is pass. I bought it just to finish two games I got "free"--. In over two years of these "free" games, that's all I could find worth a dame--for EITHER XBox system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XBOX LIVE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best online subscription in the whole world... the entire landscape of existence. All praise microsoft!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have me 4 months game pass. It use to give you 12 months so Microsoft must have fixed this

    No, I would not recommend this to a friend