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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,212 reviews
  • Rated 2 out of 5 stars

    Forced to purchase with Xbox One X bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are cheaper ways to purchase Xbox live these days. Was nice to get $10 off, but physically attaching it to the Xbox One X was an unwelcome surprise upon purchasing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I mean it’s xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. This wasn’t so great. I enjoyed the perks of PS Plus more. Xbox just isn’t terribly fun. It feels like work to play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Code

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code didn't work. First, it said it was damaged... Try again. Then it said it was already redeemed. Granted I bought it the end of July and tried to redeem it in December but the code is not supposed to expire.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasted money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as but 3 months get 3 free. It didn't work. I should if just bought the full year instead of wasting money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Game pass

    Rated 1 out of 5 stars

    AVOID!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converts up 3mo Game Pass subscription. AVOID BUYING THIS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Microsoft fan, but purchased the XBox One S for the 4K content. If this Gold membership was not packaged with the console, I'd honestly pass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caution

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd be wary of buying digital memberships not through the console's store. Would not recommend. The code didn't work and Best Buy didn't assist with the issue. Never got a refund. Would give 0 stars if I could.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems xbox almost requires us to buy this to play games. Was unable to update games without it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great for someone who has online games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sad this is, I didn't know that I needed this card for online games, but apparently I did. bad idea but good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware does not work as Best Buy claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT purchase for your PC XBOX Console Companion. I was told via chat with Best Buy that this will work on my PC so I can game with friends. It does not and Microsoft is not willing to help because it was activated. I love how I could activate this on my PC but not use it on my PC.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    code didn’t work said was used already wont give me new or refund me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift was ok took a while to figure out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't see value for a 12 y/o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son's Xbox, I keep asking him to check out all the things gold membership can do but he never gets past the games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this. If you want Xbox live gold go for full blast

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't know why I purchased this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER. NEVER waste money on a 3 month subscription again....terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    THANKS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANKS I THINK NO SO GOOD NOT SOO BAD BUT I LIKE...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 12 month membership and for some reason it told me when redeeming the code that it had to be converted to a 4 month ultimate gold instead because the 12 month wasn’t available. What a rip off and waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible value. Multiplayer should be free on consoles. We already pay for the console and internet connection. It’s stupid to pay to play online. Nintendo, Microsoft, and Sony are too greedy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with the Xbox One unit trying to connect. Have to restart the unit to connect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never activated the card in-store and I can not redeem online now. I have to go back to the store I purchased it from to have them activate the card to redeem online, how can I buy an Microsoft product but not have their support team help me? What rights does Best Buy have to where they have to activate it?

    No, I would not recommend this to a friend